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Eaton is currently seeking a new EMEA Field Service Engineer EPMS colleague.

About Eaton:

EATON is a multinational intelligent energy management company. We are global leaders in systems and components for the control, protection and distribution of electrical and also renewable energy. Our mission is to improve the quality of life and the environment by creating sustainable solutions and reducing our footprint by using green energies.

What you’ll do:

As a technical leader within EMEA, our new colleague will be working on EPMS/DCIM/SCADA projects in a field to provide a first-class on site service to ensure maximum customer satisfaction and loyalty. Responsible for providing field service for customers in the areas of hardware/software installation, startup, maintenance, de-bug and training of EPMS, DCIM and SCADA systems.

• Provide on-site hardware installation and software pre-configuration of Power Management and control systems and next-generation Power Monitoring and SCADA platforms.

• Work with software configuration engineer on site to implement system integration, installation, start-up, maintenance, de-bugging, pre-configuration, pre-commissioning, FAT. SAT and training.

• Works with and provides troubleshooting and technical support for junior Field Service Representatives as they execute jobs in the field.

• Support to other junior engineers. create a collaborative, can-do, result-oriented working environment within the team.

• Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites. Assist with procurement and maintenance of PPE for field resources.

• Provide timely, detailed and accurate site reports on service work performed, product performance, and warranty liabilities to company expense and time allocation.

• Provide project execution team feedback and contribute to working process, engineering capability, and resource review.

• Work with senior management for hiring, training, coaching and team building.

• Provide customers with basic technical support and on-site information via phone or on-site consultation

Qualifications:

• Computer science, electrical engineering background, suitable education/qualifications

• Relevant years of service experience, providing field service for engineering projects of complex working scope

Skills:

• Familiarity with EPMS/DCIM/ BMS software offerings as well as associated products such as SQL and MS/Linux OS;

• Networking knowledge and certifications;

• Virtualization experience (VMware, Hyper-V)

• Team work/Communication skills / Customer Focus / Flexibility

• Be able to work together with different cultures/ Able to follow instructions

• Mobility to travel within the EMEA in short notice

Why choose Eaton?

With our innovative way of thinking we contribute to a sustainable world. We believe in the strength of our employees and therefore place a lot of responsibility on you. Of course, we would also like to do something in return. That is why we offer a competitive salary commensurate with your work experience, a good pension scheme, 27 vacation days and 13 Adv days, work from home arrangement, disability insurance, company fitness/cycling plan, etc.

• Inclusion and diversity – openness to diversity increases our access to the best talent. Inclusion allows us to fully utilize that talent.

• Learning and Development – ​​We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.

• We encourage internal growth and promotion opportunities.

• Vitality – Wellness at Eaton is more than a program, it's about changing the environment by providing the right tools to empower employees to make that happen

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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