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Youngstown State University Associate Bursar in Youngstown, Ohio

Associate Bursar Salary  $57,360.00 - $64,000.00 Annually Benefits:  Health Insurance, Dental, Vision, Retirement Plan, Education Assistance Program, Paid Vacation/Holiday/Sick Leave Location  Youngstown, OH Job Type  Professional Administrative Division  Finance & Business Operations Department  University Bursar Opening Date  04/25/2024 Bargaining Unit Status  Association of Professional Administrative Staff (APAS) Salary Grade  L6 Full-time Equivalency  1.0 Summary of Position Responsible for the oversight of student account activities, including billing and refunding, while ensuring compliance with applicable policies, procedures, and regulations. Maintains calendar and website content. Assists with reporting requirements to external agencies. Supports the Bursar in the overall operational functions of the Office of University Bursar. Position Information Essential Functions and Responsibilities: Supervises staff; assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; provides assistance with the development of unit work procedures and policies. Represents the University in public settings and to outside organizations such as the National Association of College and University Business Officers (NACUBO), Central Association of College and University Business Officers (CACUBO), and The Ohio Bursar Association. Serves as the University PCI Compliance Officer ensuring that the University complies with payment card industry standards regarding credit card processing in accordance with established policies and procedures and professional standards. Serves as the Red Flags Rules committee chairperson. Serves as the Ohio Department of Higher Education HEI Liaison for reporting College Credit Plus information needed for billing and the Tuition and Fee Inventory reporting. Works directly with students responding to emails, phone calls, and in-person inquiries. Provides the highest level of customer service. Assists in developing systems and procedures to ensure that registration and other student fees are assessed, billed, and refunded correctly. Functions as back up to manager responsible for ensuring billing rules accurately assess tuition and fees per the Board of Trustee approved fee schedule. Coordinates the schedule for fee payment deadlines, financial aid disbursement refunds, tuition calculation, and registration billing to ensure effective and efficient revenue collection. Assists with the development of new registration billing procedures and systems, and/or makes changes as needed to provide improved services to students and to increase the efficiency of the operation. Collaborates with university departments as needed to ensure the competent management of programs and services related to students' financial issues and transactions. Works with the Controller's office to ensure the accurate posting of financial transactions to the general ledger. Responds to requests made from the Controller's office and/or internal and external audit requests. Identifies and facilitates continuous improvement in the delivery of services to students, parents, alumni, academic departments, and the University community including policies, procedures, and communications. Responsible for maintaining the Bursar calendar; including the updating of the UC4 scheduler system; and maintenance of the Bursar website. Oversees the Return to Title IV process and ensures compliance with all state and federal regulations. Assists with reporting requirements to external agencies such as IRS, Higher Education Information Systems (HEI) and Ohio Department

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