CASY-MSCCN Jobs

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Customer Service Representative in Wuxi . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

What you’ll do:

• Responsible for long-term and short-term planning based on key resource constraints to balance OTD, inventory and MFG efficiency.

• Customer order and relationship management:

• Customer order management and strengthen partnership with customers.

• Lead order planning and fulfillment via effectively communicate with related departments.

• Responsible for order fulfillment in whole product life cycle from new product lunch to product EOP.

• Demand planning and analysis:

• Monthly demand review with sales team and management team

• Customer behavior analysis, including customer order Lead time, demand fluctuation, forecast bias, safety stock etc.

• Focus on Digital transformation in terms of Demand planning.

• Responsible for creating and optimizing a feasible and stable demand plan with good forecast quality.

• Consignment management included consumption, stock, invoice etc..

Qualifications:

• Bachelor’s degree in logistical or commercial discipline.

• 5+ years working experience in CSR.

• Good Knowledge of ERP System (Oracle is preferred)

• Experience of industry products (High mix low volume)

• Experience of planning work at assembly and machine-based manufacturing environment.

• Ability to work well under pressure.

• Good time management, ability to multitask, prioritize and meet deadline.

• Good communication in English and well application of MS- office.

• Be proactive with passion, deliver results with customer focus.

Yes! Because you are the one we are looking for, we hope to hear from you now! #LI-EI

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.