Job Information
WOLTER, INC. Shop Foreman in WEST SALEM, Wisconsin
JOB REQUIREMENTS: Position Responsibilities: Prioritize and delegate all shop repairs to Shop Technicians. Assist other technicians as necessary to arrive at solutions to service problems and help ensure customer is satisfied. Communicate with the Technical Communicator on any unusual service problems encountered. Help develop apprentice technicians or less experienced technicians. Assist in evaluating the progress of apprentice technicians. Ensure all jobs are completed on time and correctly if necessary, help get the repairs completed to ensure quoted time is met or if necessary due to complexity of job. When jobs are completed before they are returned to customer go over them to ensure all repairs are done correctly, and done per items quoted. Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often. Be familiar with files on technical bulletins and information received via mail or electronically (know how to use shop library). Complete and submit all paperwork daily for jobs worked on (timecards, maintenance reports, additional repairs needed, etc.). Paperwork must be completed daily. Communicate with shop manager as to status of jobs daily. Assist Service Estimator or Shop Manager in completing shop proposals and customer communication as needed. Back-up Shop Manager duties as needed (vacation, illness, etc.). Report any issues in shop to management (safety hazards, equipment needing repair, organizational challenges, etc.) be management\'s eyes and ears. Always adhere to safety rules and policies at all times. Essential skills and experience: Must have excellent skills in repairing powered industrial equipment, with a minimum of five (5) years of experience repairing forklift trucks, to include welding and fabricating, laptop fundamentals, experience on all types of LP Gas, Diesel, and Electric trucks, and on the complete rebuilding of major brands of lift trucks. Must have good people skills, and enjoy sharing knowledge. Strong customer orientation. Must be a good communicator written and verbal. Time management: the ability to organize and manage multiple priorities. Basic computer proficiency Must own tools necessary to perform repairs, per our recommended tool list. Must be certified to operate material handling equipment. Commitment to company vision and mission. ***** APPLICATION INSTRUCTIONS: Apply Online: http://www.wolterinc.com/careers