CASY-MSCCN Jobs

Operations and Process Analyst 2 - DC Metro Area

ID 11791

Location Washington Metro Area- MD/VA/DC

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11791)

M.C. Dean is looking for an Operations & Process Analyst II to join a consulting team focused on providing our client’s management team with analysis and recommendations for improving mission critical functions.

Job Duties and Responsibilities:

• Collaborate with team members on a variety of analytical efforts, product development, and customer communications preparation.

• Structure and conduct research – open source and enclave specific.

• Analyze, document, and implement changes to processes and procedures.

• Develop process flow diagrams to depict current “as-is” processes for the customer and leverage those to conduct operational gap analysis. Then develop “to-be” process flow diagrams to propose to the customer as an effective way forward.

• Strong writing skills, ability to work with the team to develop Standard Operating Procedures (SOPs), user guides, policies, directives, etc.

• Establish client relationships, assess client issues and propose project solutions; review, coordinate, and summarize client correspondence to assist the project leadership’s understanding of client priorities, scope changes, deadlines and deliverables; use this experience to develop project leadership skills and assume those responsibilities.

• Design, analyze, and apply a variety of data collection and decision analytics processes.

• Develop operational concepts and requirements that can be translated into technical requirements.

• Prepare documentation, reports and presentations defining problems, evaluation, and possible/recommended concepts or solutions.

• Ability to think creatively and communicate thoughts both in terms of structured narrative and visual graphics.

• Demonstrate professional etiquette and ability to interact with leadership and staff personnel in both industry and government.

• Proficiency with MS Office suite, specifically MS Word, MS Excel, and MS PowerPoint.

Qualifications:

• Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a US DoD SECRET clearance is required

• Bachelor’s degree with 2-4 years of experience OR Associates degree with 6+ years of military experience.

• Familiarity with systems architectures and process development practices.

• Familiarity with SharePoint (site editing and management).

Abilities:

• Exposure to computer screens for an extended period of time

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.

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Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities/Females/Protected Veterans/Disabled

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