Job Information
Crockett Facilities Services, Inc. Administrative Assistant / Work Order Coordinator in Washington, District Of Columbia
Administrative Assistant / Work Order Coordinator - $24-26/hr
Requirements:
Must be able to handle multiple duties:
Work Order Management, dispatching, and customer service calls
Previous experience with a computerized maintenance management system
Handle all correspondence and reports to customers
Museum Experience preferred
Excellent communicator across electronic platforms: word, excel, email, and project management software
SUMMARY:
This position assists with the day to day activities of the facility maintenance teams under the general direction of the project manager. Duties include receptionist, dispatcher, administrative assistant, data entry, and customer service. The Scheduler is also responsible for processing and administering all work order requests, customer trouble calls, and interfacing with the Computerized Maintenance Management System (CMMS). The person in this position reports to the corporate Operations Manager, but takes direction from onsite management.
CLASSIFICATION: NON-EXEMPT
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Document requests for all building related services. Communicates with the requester to determine the totals scope of work.
Administers (generates, issues, tracks, and reconciles) the work order tracking and documentation (CMMS) database.
Issues purchase order numbers to leads and supervisors. Assists with time sheets and account codes invoices.
Maintains a close and responsive relationship to the daily activities of the staff
Responds to routine requests via phone, correspondence, or in person
Liaison between staff and the requesting departments for planning and scheduling of work.
Generates and provides reports to management.
Distributes internal and external office communications
Handles all administrative needs
Other duties as assigned
PERFORMANCE MEASUREMENTS:
Accurate and timely documents and files
Meets required deadlines
Good accessibility and positive relations with all customers (staff and clients)
Effective communications with no more than 1-2 complaints per quarter
Smooth day to day operations
REQUIRED KNOWLEDGE AND EXPERIENCE:
High School diploma or equivalent
3 to 5 years of experience in scheduling/planning activities
Knowledge of building trades and property management desired.
Knowledge of Computerized Maintenance Management Systems (CMMS) (Timberline/Kronos) a plus.
Experience with MS Office software, Word and Excel
SKILLS/ABILITIES:
Strong computer skills
Ability to handle multiple tasks
Must be team oriented
Excellent communication skills, must communicate effectively in English
Familiarity with standard office routines and equipment
Must be able to lift 20 lbs.
Must have a clean driving record and reliable transportation
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Employment Type
Full time
Minimum Experience
Mid-level
Compensation
$24-26/hr