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Warner Bros. Discovery Manager, Employee Connection in Warsaw, Poland

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

Warner Bros. Discovery (WBD) is searching for a Manager, Employee Connection, EMEA to join the Global Business Services (GBS) People & Culture (P&C) Operations team. This role will be responsible for building and managing WBD’s P&C Employee Connection team members based in Warsaw who support People & Culture (P&C) Services and (P&C) Partners in EMEA with position and employee data management, employee queries and other lifecycle events. This Manager role oversees day-to-day processes, recommends and builds processes as part of the continuous improvement journey, participates as a subject matter expert in meetings and on special projects around EC, and assists internal and external clients and P&C Partners with questions and concerns.

The Employee Connection teams are the primary data owners of employee data in Workday HCM. The team processes transactions for HR employee data such as position management, hires, rate changes, promotions, transfers, terminations, and data corrections in our Workday HCM or another local systems, audits and analyzes data to maintain data quality and ensure data accuracy. They are the system and process experts as it pertains to employee data and transactions for the markets they support. These teams also regularly interact with employees to support and address their P&C Services-related requests, with a customer-centric focus, delivering a best-in-class employee experience.

Your Role Accountabilities…

  • Oversee the day-to-day Employee Connection activities for the teams based in Warsaw.

  • Participates as a member of the global GBS P&C Ops management team and assist in setting goals, processes & procedures across the global teams (Hyderabad, India, Mexico City, Mexico, Warsaw, Poland, and the US among others).

  • Creates & drives individual team objectives & expectations that align with overall division and Company goals.

  • Act as primary support for various P&C teams in Europe across WBD and provide secondary support to UK, Latam, US and Asia Pacific regional teams.

  • Reviews, analyzes and audits data for completeness and accuracy. Run and distribute monthly reports & Ad/Hoc reports to divisional & P&C management as needed.

  • Ensures the team meets service level agreements and is responsive to client needs.

  • Ensure processes achieve full compliance with policy and control environment including data privacy and SOX, responds to requests for audits and government inspections.

  • Mentor and provide guidance to team members related to work performance and opportunities to gain additional skills.

  • Host team meetings to ensure all team members are aligned with processes.

  • Coordinate with technology team to implement and/or research new ideas for system enhancements or troubleshoot system issues.

  • ake decisions/recommendations around system configuration of foundational HCM data, keeping in mind how any system changes impact the day-to-day activities of the team, including partnering with regional leads to understand regional process nuances.

  • Act as escalation to respond to requests for assistance and guidance on processes from internal and external peers and clients.

  • Manage team members who process Data Correction requests from field or because of internal audits. Work with P&C to identify issues and make corrections to employee data. Counsel P&C when correction may impact other employee data such as vacation accrual, pension, benefits, bonus etc.

  • Represent EMEA EC teams as subject matter expert in meetings and during large & small projects.

  • Assist with Change Management efforts as the result of process change, including the creation of process documentation.

  • Complete Performance reviews for direct reports to include feedback on performance objectives and expectations.

  • Partner with upper management across the organization on various projects, initiatives and on day-to-day support/escalations.

  • Help team plan & prioritize duties & project support work.

  • Find opportunities for process improvement/efficiencies and implement as appropriate.

Qualifications & Experience…

  • Minimum 5 years Human Resources administrative or related experience required, preferably with supervisory responsibilities from a global shared services environment. Must be able to maintain confidentiality and use confidential information appropriately.

  • Bachelor's degree in Human Resources or related field, or equivalent combination of work experience required.

  • Language Requirements: Must be fluent in English and Polish, fluency in other European languages strongly preferred, namely French, German, Spanish, Italian or Dutch (others a plus, but not preferred).

  • Technical Skills: Experience with Workday HR/payroll or other SaaS payroll tools preferred (SAP or PeopleSoft), including EIB data loads. Experience with case management tools such as Service now preferred. Strong skills required with Outlook, Excel, Word and PowerPoint.

  • Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.

  • Process Management: Skilled in process improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independently.

  • Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail.

  • Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast changing and complex environment

  • Global Perspective: International experience is required, specifically in a role supporting Europe, along with willingness and ability to occasionally travel.

  • Leadership Presence: Demonstrates ability to coach and develop team supervisors and specialists and create a strong employee culture.

What's in it for you...

  • Contract of employment

  • Hybrid work model, f lexible working hours

  • Free access to player.pl and HBO Max

  • Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program

  • Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives

  • training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema room

  • CSR activities: volunteering, eco & social initiatives

  • Casual dress code

  • Parking space available for booking

#LI-Hybrid

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits…

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

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