Job Information
Bob's Discount Furniture Warehouse Lead - Returns in United States
Bob’s Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!
What we have to offer you:
Great starting pay at $21.00 per hour
Incredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday! Bob’s Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!
An experienced management team that gives you the respect you deserve.
Here’s what you will be doing:
Understand all inbound Returns Dock processes including but not limited to:
REF Inspect process
RTV Bedding process
Yard Maintenance process
Material Handling standards
STO process
Communicate with Yard Staff regarding trailer needs and movements and assess quality/safety of return trailer loading
Maintain media file storage for follow-up
Complete returns dock administrative duties:
Enter and maintain trailer/trailer quality information in SharePoint; load bar/load strap inventory reporting; chair box return/condition of boxes; accuracy of depot reporting; transfer of information from Guard Staff/Yard Staff to SharePoint
Enter trailer status (Processed, Not Yet Arrived, To Be Unloaded)
Correct any trailer discrepancy information received from other sources
Understand all staging areas and disposition codes to ensure that staff is following processes established for the staging of returning product
Support and facilitate training (and cross training) of all employees
Coordinate with other Operations Departments to identify and isolate special merchandise on trailers as needed for customer issue resolution, QC or reporting
Communicate with Returns management staff to identify issues, recognize trends and patterns in Operations process, and work with Returns Management/Returns QC to develop improvements
Coordinate with Returns Operations staff to ensure all merchandise is in clean condition and dock/floor space is utilized efficiently and safely
Decision Making Responsibilities:
All decision-making responsibilities are under the direct supervision of the Returns Supervisor. Work is performed within standard policies and procedures with some opportunity for un-reviewed decision making
All other duties as assigned
This is what you will need:
High School Diploma or equivalent experience in Warehouse atmosphere
Skilled at multi-tasking and managing competing priorities
Working knowledge of Windows Applications including Word, Excel and Outlook
High degree of accuracy and attention to detail
Ability to quickly recognize and diagnose trend and patterns in operational process
Must be able to work flexible hours determined by the need of the department including weekends and evenings
Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!
Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!