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Forest Service Visitor Services Information Assistant in United States

Summary This is an open and continuous announcement. See Additional Information section for more information. Applications will expire every 90 days. To remain active for consideration, applicants must resubmit their application. Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer. Responsibilities Duties are listed at the full performance level. Provides visitors with accurate and complete information that pertains to recreational opportunities, educational information and local area information guides and pamphlets. Serves as collection officer through sales and collection of monies for timber permits, maps, and/or passes in accordance with manual and handbook requirements. Coordinates and directs the daily operations for information centers including the handling of daily receipts, sales, and personnel. Ensures the visitor centers are maintained. Plans and/or presents interpretive talks and programs for visitors, local schools, and other groups. Requirements Conditions of Employment Qualifications In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. For the GS-05 grade level: Applicants must have one year of specialized experience equivalent to at least the GS-04 grade level; OR a bachelor's degree or 4 years of successfully completed education above high school; OR a combination of successfully completed post-high school education (in excess of the first 60 semester hours) and specialized experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. Specialized experience for the GS-05 grade level is defined as two or more of the following: greeting visitors, responding to visitor inquiries, and accounting for collected monies using computer programs and records; and/or planning and presenting interpretive talks and programs for visitors, local schools, and other groups; and/or performing clerical duties, including mail and package delivery, assisting with scheduling for conference rooms, and operating audio/visual equipment. For the GS-06 grade level: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level. Specialized experience for the GS-06 grade level is defined as two or more of the following: serving as a collection officer for the sale of maps, permits, or passes and accounting for inventory, supplies and monies collected; and/or answering phones and greeting visitors; and/or arranging informational interpretive displays and providing information to the public. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education See above for education that may be qualifying for the specific grade level. Additional Information The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply. Additional duty stations may be added to this vacancy announcement. It is the responsibility of the applicant to periodically review this vacancy announcement for additional duty locations that may be added throughout the life of this announcement. Applicants must update their application to include all locations of interest. Applicants will not be considered for duty locations not included in your application. Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate as provided in the How You Will Be Evaluated section of this announcement to be considered. If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is not guaranteed. Positions may be eligible to telework up to four days per week, based upon the duties of the position. Positions may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional information is available at https://www.opm.gov/policy-data-oversight/pay-leave/pay-and-leave-flexibilities-for-recruitment-and-retention/ This open and continuous announcement provides the Forest Service with a readily available source of applicants when vacancies occur. Eligibility and qualifications will be verified when there is a vacancy for the location and grade for which you applied. Information on specific locations where jobs are being filled and the dates when applications are due for these locations can be found at https://fsoutreach.gdcii.com/Outreach Salary wage as shown is for Rest of the U.S. Final salary will be determined at the time of selection dependent on the duty location. For more information, refer to the Office of Personnel Management, Salary and Wages web page. Positions filled will be full-time; or full-time seasonal with either 13 pay periods of guaranteed pay status and 13 pay periods of nonpay time or 18 pay periods of guaranteed pay status and 8 pay periods of nonpay time. Positions filled from this announcement may be a bargaining or a non-bargaining unit position represented by either NFFE, AFGE or NAGE. Forest Service daycare facilities may be available. Government Housing may be available.

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