CASY-MSCCN Jobs

Work Location:

Mount Laurel - 12000 Horizon Way

Hours:

40

Pay Details:

$160,000 - $220,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

Program Director Executive - Concurrently oversee the delivery of a set of interrelated projects requiring an integrated and cohesive approach (i.e., program), while managing the program office team and its functional leaders which can include Project Managers. Ensures collaborative management and direction is provided to each distinct project to support the overall strategic objectives of the program.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Oversees programs with a significant / high level of regulatory oversight

• Oversees programs with a high risk profile

• Oversees overall program financials, benefits realization analysis and manages an overall program budget and may not necessarily align to a business segment but a key strategic initiative(s)

• Recognized as both and internal and external subject matter expert across LoBs, with an extensive and deep knowledge of the practices, procedures and principles of project / program management

• Typically leads the delivery of up to Tier 1 programs with up to a high complexity profile

• Directly manages a team of Senior Project Managers / Senior Business Analysts and / or Specialized

• Resources to ensure talent needs and capabilities are developed to support long term goals for the unit

• Provides strategic guidance to business / functional leaders to ensure escalated concerns or regulatory or governance related program issues are appropriately managed

Education & Experience:

• Undergraduate / Postgraduate Degree

• Project Management Certification required

• 10+ years relevant experience

• Comprehensive knowledge of the practices, procedures and principles of project management

• Exposure to financial management with respect to tracking, forecasting and managing project budgets.

• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills

• Strong facilitation skills

• Commitment to team skills development and ability to attract top talent

• Team player with ability to build and maintain strong working relationships with internal and external partners

• Ability to create and foster a cohesive team, and promote a positive work environment for all employees.

• Ability to think strategically and possess strong business acumen

• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations

• Experienced change agent, able to guide cross-functional teams through complex change from concept to execution

• Comfortable with ambiguity and ability to cope with rapid change

• Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations

• Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

• Detailed knowledge, background and understanding of the Commercial Lending business

• Exposure and understanding of Commercial Lending systems, preferably nCino

• Experience with large transformation programs including process optimization and redesigns, system integrations, and large scale deployments.

• Ability to independently operate in complex matrix organizations and background in operating in Agile delivery model.

Customer Accountabilities:

• Engages executive sponsors and owners to ensure collaborative management and direction is provided to each component project and to the program

• Engages appropriate stakeholders to identify and manage required outcomes of projects / programs for the business

• Establishes effective project / program oversight and other governance bodies, and engages the correct levels to support the direction for the project / program

• Provides ongoing communication to key stakeholders, including the Program and / or Segment Sponsors, Business & Technology Project Owners, relevant Project Managers, Portfolio Managers or other key stakeholders to ensure they are aware of significant changes to the program status in a timely manner

• Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)

• Provides advice and guidance to business partners and project / program teams as required regarding best practices in project management

• Applies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)

• Communicates project / program summary, status, financials, etc. to appropriate high-level executives at the Bank

• Collaborates with appropriate partners to ensure required resources are assigned to the project for successful delivery of the program

• Assesses and ensures that customer experience / stakeholder implications are appropriately managed

• Builds consensus and relationships with project team and business

Employee/Team Accountabilities:

• May directly or indirectly manage cross-LoB Project Managers and / or multiple project resources, consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology Resources where applicable to the project

• Provides advice and counsel to project teams, program resources and business partners

• Develops employees to ensure sustainable delivery capability

• Liaises with external vendors and consultants as required

• Coaches, leads and mentors project team members and provides regular performance assessments

• Allocates resources across multiple projects to ensure successful and timely delivery

• Supports effective onboarding, off boarding and resource movement within the program

• Effectively oversees project and program resources and external contractors / consultants in coordination of competing priorities

• Oversees and may educate project / program team members on governance process

• Leverages the creativity and experience of project team members to solve issues as they arise

• Develops an understanding of the technical / business aspects of the program in order to effectively oversee the program

• Works effectively in teams by being driven to win for the TD team, working well with diverse teams

• Oversees each Project Manager to provide guidance and support for their individual projects ensuring they integrate into the overall program plan

• Shares project experiences and learning with project / program management team and PMO peers

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.