Job Information
Texas A&M University Outreach and Business Caseworker in United States
Job Title
Outreach and Business Caseworker
Agency
Texas A&M Agrilife Research
Department
El Paso
Proposed Minimum Salary
Commensurate
Job Location
El Paso, Texas
Job Type
Staff
Job Description
The Texas A&M AgriLife Research Center at El Paso will oversee the development and implementation of the Rio Grande Colonias USDA Food Business Center (RG-FBC). The RG-FBC is USDA funded initiative to provide coordination, technical assistance, and financial capacity to small and mid-sized food and farm businesses. The primary role of the Outreach and Business Caseworker will be to identify and guide small-medium sized producers and supply chain entities (beneficiaries) through readiness for capacity building and expansion. The Outreach and Business Caseworker serves as the first point of contact in the dissemination of information and resources available to the beneficiaries by way of the RGC-RFBC to the greater New Mexico and Texas community. The Outreach and Business Caseworker will develop a caseload of beneficiaries whom they will work with for up to four years. The Outreach and Business Caseworker will travel across several counties throughout Texas and New Mexico. This includes travel to beneficiaries' place of business, community meetings and events, ideally in person.
Responsibilities:
Provides excellent, prompt, professional, culturally sensitive customer service in English and Spanish.
Identifies and maps potential project resources, project beneficiaries, and their needs.
Assists in the identification of supply chain gaps and opportunities for expansion.
Coordinates with Technical Assistance Providers to match projects to appropriate resources.
Guides beneficiaries through various appropriate permitting, funding, and licensing application processes.
Coaches beneficiaries through readiness for Business Builder Subaward and other financial support opportunities.
Practices good record keeping and tracking of client caseload and services provided.
Tracks client progress and pathway from initial point of contact through final objectives.
Regularly participates in community events, programs, and speaking engagements to build relationships and promote the RG-FBC.
Serves on working groups and related committees as appropriate.
Routinely reports and makes recommendations to RG-FBC Program.
Skillfully utilizes program databases and files. Handles special projects.
Other duties as assigned.
Required Education & Experience:
Bachelor’s degree in applicable field or equivalent combination of education or experience.
Four years of related experience.
Preferred Education & Experience:
Training or experience in community economic development, and food systems work
Required Knowledge, Skills & Abilities:
Fluent in English and Spanish
Demonstrated ability to manage competing demands and prioritize tasks
Demonstrated ability to navigate the needs/requests of diverse organizations and individuals
Demonstrated organizational skills
Salary:
$56,621.26 - $65,000.00. Salary is commensurate with qualifications.
Benefits Information:
Benefits – The Texas A&M University System Network (tamus.edu) (https://www.tamus.edu/benefits/)
Health, dental (https://www.tamus.edu/business/benefits-administration/dental/) , vision (https://www.tamus.edu/business/benefits-administration/vision-insurance/) , life and long-term disability insurance (https://www.tamus.edu/business/benefits-administration/life-add/) with Texas A&M AgriLife contributing to employee health and basic life premiums
12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) each month
Automatic enrollment in the Teacher Retirement System of Texas
Employee Wellness Initiative for Texas A&M AgriLife (https://agrilifeas.tamu.edu/hr/benefits-retirement/employee-wellness-initiative/)
Application Materials: Please submit a cover letter explaining how you meet the requirements and, if applicable, the preferred qualifications, along with your resume.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
As the largest comprehensive agriculture and life sciences program nationally, Texas A&M AgriLife brings together a college and four state agencies within the Texas A&M University System With over 5,000 employees, and a presence in every county across the state, Texas A&M AgriLife is uniquely positioned to improve lives, the environment, and the economy of Texas and the nation through education, research, extension and service.If your goal is the pursuit of excellence and your vision is to make a difference in this world, we invite you to explore our opportunities to discover what a career at Texas A&M AgriLife has to offer you.
Texas A&M AgriLife is comprised of the following Texas A&M University System members:
Texas A&M AgriLife Extension Service (https://agrilife.tamu.edu/agency/extension-home/)
Texas A&M AgriLife Research
College of Agriculture and Life Sciences at Texas A&M University (https://agrilife.tamu.edu/agency/college-home/)
Texas A&M Forest Service
Texas A&M Veterinary Medical Diagnostic Laboratory (https://agrilife.tamu.edu/agency/tvmdl-home/)
Texas A&M AgriLife collaborates with Prairie View A&M University, Tarleton State University, Texas A&M University-Commerce, Texas A&M University-Kingsville and West Texas A&M University as well as with other public and private partners.
Prospective employee benefits
Retirement programs
Commitment to inclusive excellence (https://agrilife.tamu.edu/about/diversity-inclusion/)
Strategic plan