CASY-MSCCN Jobs

Job Title

Entry-Level IT Professional

Agency

Texas A&M University

Department

Technology Services - Academic Operations

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Glimpse of the Job and Your Opportunity to Contribute   

Texas A&M University's Technology Services (https://it.tamu.edu/) is actively seeking an Entry-Level IT Professional to join our team for an onsite position here in College Station, Texas!

This is an opportunity to kickstart your career in IT and provide technical support to the students, faculty, and staff of the College of Education! In this role, you will have the opportunity to provide local IT support to our customers, troubleshooting a variety of devices, operating systems, and applications.

Here is a glimpse of what you’ll do:

• Troubleshoot hardware and software problems

• Install, upgrade, and configure workstations and software

• Provide resource estimates and progress reports

• Ensure security of customer data and applications

• Provide detailed documentation for services provided

• Participating in training and professional development opportunities

  This entry-level position offers you the opportunity to gain experience across multiple technical fields, expanding your skill set and setting the foundation for a successful career in IT. As you evolve in your role, you will have the chance to leave a lasting imprint on our student’s live by managing and mentoring our IT student workers.

  If you are eager to learn, grow, and make a significant contribution to our team, we want to hear from you!

  Salary: $47,500 annually

  This position is expected to be onsite in College Station, Texas.

  Qualifications       

• A bachelor's or equivalent combination of education and experience AND four months (1 semester) of student worker or customer service experience.  

• A well-qualified candidates would also possess one or more of the following: Cross-disciplined IT skills, report writing skills, intermediate troubleshooting experience, experience with client relations, idea contribution, and knowledge ITIL.

  What to do    

  Apply now to start your IT career! A cover letter and resume will assist in the review of your application materials.  You can upload them during the application process at CV/Resume.     

  Why Texas A&M University?   

  Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.  Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.   

  We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

• Health (https://www.tamus.edu/business/benefits-administration/medical/) , dental (https://www.tamus.edu/business/benefits-administration/dental/) , vision (https://www.tamus.edu/business/benefits-administration/vision-insurance/) , life and long-term disability insurance (https://www.tamus.edu/business/benefits-administration/life-add/) with Texas A&M contributing to employee health and basic life premiums

• 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

• Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation each (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) month

• Automatically enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

• Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

• Employee Tuition Assistance (https://livingwell.tamu.edu/employee-tuition-assistance/) and Educational Release time (https://employees.tamu.edu/employee-relations/leave/paid/educational.html) for completing a degree while a Texas A&M employee

  For additional information on benefits Click here (http://employees.tamu.edu/benefits/_media/documents/200benefitsWellness101.pdf)

  Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.   

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

If you need assistance in applying for this job, please contact (979) 845-5154.

Useful Links:

• Benefit Programs (https://www.tamus.edu/business/benefits-administration)

• Retirement

• Employee Discount Program (https://employees.tamu.edu/benefits/healthy-behaviors/perks.html)

• Flexible Spending Accounts

• University Holidays (http://www.tamus.edu/business/human-resources/am-system-holidays/)

• Legal Statements

• New Employee Orientation (https://employees.tamu.edu/orgdev/courses.html#EmployeeOrientations)

• Prospective Employees

• Safety and Security Notices (https://orec.tamu.edu/clery/annual-security-report/)

• Training and Development

• USERRA (https://www.dol.gov/agencies/vets/programs/userra)

• Nondiscrimination Notice