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Who We Are For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles. Your Impact at SAM The Cloud Operations Manager is responsible for ensuring the smooth functioning of the organization's cloud-based systems and services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Design, deploy, and manage cloud infrastructure on platforms such as AWS, Azure, or Google Cloud. Implement best practices for cloud architecture, including scalability, reliability, and security. Configure and manage cloud services such as compute instances, storage, databases, networking, and security groups. Set up monitoring systems to track the performance, availability, and utilization of cloud resources. Identify performance bottlenecks and optimize cloud infrastructure for efficiency and cost-effectiveness. Implement auto-scaling and load balancing strategies to handle fluctuations in workload. Ensure that cloud environments comply with industry standards and regulations (e.g., SOC2, etc) Implement security controls such as encryption, access controls, and network segmentation. Conduct regular security audits and vulnerability assessments to identify and address potential risks. Develop and maintain incident response plans for cloud services, including escalation procedures and communication protocols. Coordinate response efforts during incidents, such as outages or security breaches, to minimize downtime and data loss. Implement disaster recovery measures to ensure business continuity in the event of system failures or disasters. Monitor cloud usage and spending to identify opportunities for cost optimization. Implement cost-saving measures such as reserved instances, resource tagging, and rightsizing of resources. Provide cost forecasts and budget recommendations to management based on usage trends and projected growth. Lead a team of cloud engineers/administrators, providing guidance, coaching, and mentorship. Collaborate with cross-functional teams such as development, operations, and security to align cloud initiatives with business goals Foster a culture of innovation, continuous improvement, and knowledge sharing within the cloud operations team. This position may require occasional travel or off-hours availability to support maintenance activities or respond to emergencies. What You Bring to SAM Bachelor of Science degree in computer science, information technology, or a related field. Master's degree preferred. Strong experience in managing cloud infrastructure and services, with expertise in one or more cloud platforms. In-depth knowledge of cloud computing principles, architectures, and best practices. Proficiency in scripting and automation tools (e.g., Python, PowerShell, Terraform) for managing cloud resources. Excellent communication skills and the ability to collaborate effectively with internal and external stakeholders. Proven leadership experience, with the ability to motivate and inspire teams to achieve common goals. Strong problem-solving skills and the ability to think strategically about cloud infrastructure and operations. Keeping up-to-date with the latest trends and technologies in cloud computing is essential for success in this role. Certifications and/or Licensing Requirements Certification in cloud platforms such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Certified - Professional Cloud Architect. Our Perks Opportunity for hybrid work schedules for office positions – Work-life balance is on us Company paid premiums for medical, dental, vision, LTD and life insurance (HSA and FSA plans available) Generous paid time off (vacation, sick, holidays and parental leave) – Accrual starts immediately 401(k) program offers 100% employer match up to 5% Paid continuing education courses and tuition reimbursement Employee Assistance Program – Your mental health is our priority No glass ceiling! Truly a place to spread your wings (Ask about our Career Pathing!) Trainings throughout the year – Specialized in-house trainings programs designed to assist you in advancing in your career Office snacks, free food and fun-themed events for employees throughout the year Passion for our Community – You have endless opportunities to volunteer alongside your peers with our Corporate Social Responsibility Program Our Culture Our entrepreneurial culture is a key factor in SAM being recognized as a Top Workplace for twelve consecutive years, and we make it our mission to ensure every one of our employees learns how to build and manage a business, not just be the subject matter expert on the team. At SAM, our employee’s development is instrumental to our success. Your learning will be supported by specialized in-house training programs and mentoring by the industry’s leading experts, who just happen to be on our staff! We make SAM a GREAT place to work, but it all starts with YOU! EEO SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program. Salary Minimum USD $150,000.00/per year Salary Maximum USD $175,000.00/per year