Job Information
Texas A&M University Clinic Services Associate in United States
Job Title
Clinic Services Associate
Agency
Texas A&M University Health Science Center
Department
Oral Surgery
Proposed Minimum Salary
$17.50 hourly
Job Location
Dallas, Texas
Job Type
Staff
Job Description
Who we are
A part of the Texas A&M University Health Science Center, Texas A&M School of Dentistry (https://dentistry.tamu.edu/) in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.
What we want
The School of Dentistry is looking for an Clinic Services Associate to serve in the Department of Oral and Maxillofacial Surgery. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.
What you need to know
Proposed Salary: $17.50 hourly
Work Schedule/Location: This is an on-site role with a typical schedule of Monday – Friday 8am to 5pm.
Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.
Required Education and Experience:
High school diploma or equivalent combination of education and experience.
Two years of related experience in a general office setting.
Required Knowledge, Skills, and Abilities:
Knowledge of word processing and spreadsheet applications.
Knowledge of standard office protocol and the use of standard office equipment.
Knowledge of the use of a multiline phone system.
Ability to multitask and work cooperatively with others.
Strong verbal and written communication skills.
Strong interpersonal and organizational skills.
Preferred Qualifications:
Experience in Medical Records and eCW software
Knowledge of medical terminology
Knowledge of insurance billing and pre-authorizations
Ability to multi-task in a fast-pace environment
Experience in an Oral Maxillofacial Surgical Practice
More than two years of related experience in a general office setting
Essential Duties/Tasks:
Patient Support
Provides customer service to patients (both scheduling appointments and arriving to appointments) and maintains patient records and statistics in accordance with established procedures.
Greets and checks in patients, assisting them with their questions and needs.
Verifies patients’ insurance eligibility and benefits and obtains referrals and/or authorizations required for payment.
Financial/Records
Collects payments for services and documents payments in electronic medical records.
Handles patient’s financial accounts.
Balances monies received and creates a report for designated personnel.
Treatment Code Data Entry
Assists Clinic Manager with entering treatment codes and assists in processing patient refunds.
Assists in collection and maintenance of PHI.
Why Texas A&M University?
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.
Health (https://www.tamus.edu/business/benefits-administration/medical/) , dental (https://www.tamus.edu/business/benefits-administration/dental/) , vision (https://www.tamus.edu/business/benefits-administration/vision-insurance/) , life and long-term disability insurance (https://www.tamus.edu/business/benefits-administration/life-add/) with Texas A&M contributing to employee health and basic life premiums.
12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays.
Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html) and at least eight hours of paid vacation each (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) month.
Automatic enrollment in the Teacher Retirement System of Texas.
Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/) .
Professional Development: All employees have access to free LinkedIn Learning (https://linkedinlearning.tamu.edu/) training, webinars, and limited financial support to attend conferences, workshops, and more.
Employee Tuition Assistance (https://livingwell.tamu.edu/employee-tuition-assistance/) and Educational Release time (https://employees.tamu.edu/employee-relations/leave/paid/educational.html) for completing a degree while a Texas A&M employee.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff.The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special.From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
If you need assistance in applying for this job, please contact (979) 845-5154.
Useful Links:
Benefit Programs (https://www.tamus.edu/business/benefits-administration)
Retirement
Employee Discount Program (https://employees.tamu.edu/benefits/healthy-behaviors/perks.html)
Flexible Spending Accounts
University Holidays (http://www.tamus.edu/business/human-resources/am-system-holidays/)
Legal Statements
New Employee Orientation (https://employees.tamu.edu/orgdev/courses.html#EmployeeOrientations)
Prospective Employees
Safety and Security Notices (https://orec.tamu.edu/clery/annual-security-report/)
Training and Development
USERRA (https://www.dol.gov/agencies/vets/programs/userra)
Nondiscrimination Notice