CASY-MSCCN Jobs

Job Description

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Guest Service: Provide excellent food and beverage service, showcasing extensive knowledge of our menu and cocktail offerings. Ensure a seamless dining experience for our guests by delivering exceptional service and maintaining high standards of hospitality.

• Finance: Analyze financial statements, strategically manage beverage inventory, and maximize revenue through effective upselling techniques while minimizing beverage costs. Possesses strong data analytical skills to monitor financial performance closely.

• Trend Awareness: Stay informed about current food and beverage industry trends, consistently seeking innovative ideas and incorporating them into the restaurant's offerings to ensure a competitive edge.

• Team Management: Foster a team-oriented environment by providing regular training sessions for the staff to enhance their service, food, and beverage skills. Conduct performance evaluations to ensure consistent, high-quality service. Demonstrate strong leadership skills to inspire and motivate the team.

• Communication: Fluent in English with excellent communication skills to effectively interact with guests, staff, and the local community. Build strong connections within the local community by actively engaging and promoting our restaurant's offerings.

• Computer Skills: Proficient in computer usage and standard office programs to effectively manage administrative tasks and maintain accurate records.

What we need from you

• Proven experience in a managerial role within the hospitality industry, preferably in a fine dining setting.

• Exceptional guest service skills with a strong understanding of food and beverage operations.

• Ability to analyze financial statements and implement strategies to maximize revenue and minimize costs.

• Up-to-date knowledge of current trends in the food and beverage industry.

• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.

• Excellent communication skills in English, both verbal and written.

• Proficient in computer usage and standard office programs.

• A genuine passion for providing exceptional service and building connections within the local community.

What you can expect from us:

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us at Crowne Plaza Vientiane, and you’ll become part of our ever-growing IHG family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Please send your update cv to: pareesa.jiannitithorn@ihg.com

The shortlisted candidates will be contacted for further interview appointment.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.