CASY-MSCCN Jobs

Storage & Backup Engineering

Work From Locations

• Work from home and on CLIENT site work. The site will either Stevenage, Bolton or Bristol.

• Shift work expected and this is working to a Rota maintained by the support team.

• The service support is 7am to 7pm but weekend work and out of hours work is expected (Fujitsu wellbeing practices apply)

• The CLIENT Account will also be moving Fujitsu to be on 24x7 Support in the near future. Skills

Technical – Desired

Storage

• Proven expertise in managing NetApp storage solutions, particularly in VMware environments.

• Familiarity with Cohesity or similar backup and disaster recovery solutions.

• Strong understanding of SAN, NAS, and related storage technologies like NFS, iSCSI, and Fibre Channel.

• Experience in IT infrastructure monitoring, management tools, and data protection protocols.

• Ability to troubleshoot complex storage issues effectively.

• Familiarity with both Windows Server and Unix/Linux operating systems.

Backup

• Strong experience in managing and administering Cohesity backup solutions.

• Familiarity with VMware environments and Cohesity integration.

• Proficiency in scripting and automation using PowerShell, Python, or similar languages.

• Experience in Cohesity software patching and upgrades.

• Capacity management skills with the ability to optimize backup resources.

• Experience of the Backup\restore elements of a disaster recovery planning and implementation.

• Experience in IT infrastructure monitoring, management tools, and data protection protocols.

• Familiarity with both Windows Server and Unix/Linux operating systems.

Experience and soft skills.

• Knowledge of Fujitsu build standards.

• Team working ability to work within multidisciplined teams.

• Flexibility / adaptability – ability to meet the changes in requirements and time scales.

• Interpersonal capability – ability to communicate effectively to both Fujitsu and customer technical and business focused staff.

• Excellent troubleshooting and problem solving skills.

• Developing good relationships – ability to develop relationships with all parties.

• Decision making – ability to make sound decisions in a timely and effective manner.

• Planning and organisation – ability to demonstrate sound planning and organisation skills..

• A willingness to take ownership of issues and find a way to get them resolved

• Autonomy – make decisions and self-manage delivering to target dates Responsibilities

Storage

NetApp Storage Management

• Installing, configuring, and maintaining NetApp storage systems.

• Monitoring system performance, managing volume configurations, and implementing storage efficiencies.

• Ensuring data availability and integrity across all NetApp storage arrays.

• Optimization of storage performance and guaranteeing minimal downtime

• Upgrades and patching

• Storage Documentation creation and maintenance

VMware Integration (NetApp related)

• Configuring and maintaining VMware storage integrations specific to NetApp setups.

• Optimizing and troubleshooting storage performance issues within VMware environments.

• Collaborating with VMware administrators to ensure alignment of virtual storage and physical storage capacities.

Cohesity Backup Management:

• Working with Backup Engineer - managing and configuring NetApp backup configurations.

• Ensuring efficient, timely NetApps backups.

• Performing regular disaster recovery tests and refining recovery procedures as needed.

Incident and Problem Management

• Responding promptly to storage related support tickets and service disruptions.

• Performing detailed root cause analysis for incidents to prevent future occurrences.

• Collaborating with other IT departments to develop and refine IT infrastructure.

Capacity Planning and Documentation

• Analysing and forecasting storage needs to assist in capacity planning.

• Maintaining detailed documentation of storage architectures, configurations, and operations procedures.

• Preparing regular reports on storage usage, performance, and health.

• Root cause analysis troubleshooting database issues and providing timely resolutions.

• Contribution to the design and deployment of database storage structures, backup systems, and security frameworks in line with IT security policies.

• Maintenance of compliance with database vendor license agreements, including regular updates and patching of database software.

Backup

• Cohesity Backup and Restore Management

• Installing, configuring, and maintaining Cohesity systems.

• Monitoring backup jobs, ensuring data integrity, and optimizing backup system performance guaranteeing minimal downtime. Ensuring on-time backups that do not over-run so as to affect user experience during their working day.

• Upgrades and patching

• Backup and restore documentation creation and maintenance

• Working with Backups of NetApp storage and working with storage colleagues

• Involvement with disaster recovery tests and refining recovery procedures as needed

Incident and Problem Management

• Responding promptly to cohesity related support tickets and cohesity issues.

• Performing detailed root cause analysis for incidents to prevent future occurrences.

• Collaborating with other IT departments to develop and refine IT infrastructure.

Capacity Planning and Documentation

• Analysing and forecasting Cohesity infrastructure needs to assist in capacity planning.

• Maintaining detailed documentation of Cohesity architectures, configurations, and operations procedures.

• Preparing regular reports on backups as requested.

• Root cause analysis troubleshooting backup issues and providing timely resolutions.

• Contribution to the design and deployment of backup infrastructures, backup systems, and security frameworks in line with IT security policies.

• Maintenance of compliance with cohesity vendor license agreements, including regular updates and patching of cohesity software.

General

• Attend Biweekly Engineering meetings providing progress updates on tasks in progress.

• Attend CLIENT and Fujitsu sites as and when required to ensure deliverables are completed within timescales.

• Raise immediately, any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments.

• Assist in testing activities.

• Raise change requests and present those at both Fujitsu and CLIENT change boards where required.

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Storage this could be the next opportunity for you.

Your benefits:

• 25 Days annual leave plus public holidays (3 flexible)

• Pension – Double matching contributions of up to 10%

• Life assurance

• Companywide incentive plans

• Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)

• Perks at work – employee discounts

• Employee assistance programme / virtual GP

Recruitment process

The recruitment process consists of one stages of interviews.

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion

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Requisition ID : 22358