CASY-MSCCN Jobs

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

Who are we?

We are a distinguished hospitality group operating in the heart of Ghent, Belgium, offering two, in oktober three exceptional properties: the Ghent Marriott, the Residence Inn and Holiday Inn Express.

• Ghent Marriott stands proudly in the historic city centre, gracing the banks of the Leie River within the medieval harbour. Boasting 150 luxurious bedrooms, 9 versatile meeting and event spaces, a renowned restaurant, and a charming terrace overlooking the canal, it's a beacon of hospitality in the city.

• Meanwhile, the Residence Inn , Belgium's first of its kind, opened its doors in 2019. Nestled in the southern part of Ghent near the Ghelamco Football Arena and major motorways, it offers 105 modern self-catering apartments, catering perfectly to extended stays with all the comforts of home.

• Excitingly, our growth doesn't stop there: Our owners are reopening the holiday Inn Express in October 2024 expanding our footprint and solidifying our presence in the local market.

All properties are managed by Aimbridge Hospitality EMEA, a division of the esteemed Aimbridge Hospitality brand, overseeing a vast portfolio of over 1,600 hotels and resorts worldwide. From big brands like Hilton, Accor, Marriott, and IHG to boutique and independent hotels, Aimbridge Hospitality prides itself on excellence and diversity.

Currently, we are seeking an accomplished Sales Manager to grow business across our properties in Ghent.

Your day to day

Key Responsibilities will be to :

• Research potential new accounts, carry out extensive networking, conduct telesales calls, plan appointments, and do weekly face-to-face sales appointments.

• Work with the General Manager, Director of Sales and Events, and Revenue team to continuously align and devise strategies and tactics to retain and grow the business and support revenue maximization.

• Work with the Sales Team to continuously research competitor properties to obtain market and rate intelligence and an understanding of business trends, the competition, and their key accounts. Utilize this intelligence to develop strategic plans, ensure the hotel remains competitive in the marketplace place, and identify potential businesses to target.

• Ensure targets are achieved in line with hotel strategies and objectives.

• Support the Sales team in the preparation of the hotel's annual budget.

• Build strong, long-lasting customer relationships

• Maintain accurate records of leads, opportunities, and activities

• Develop customer accounts to drive business into the specific hotel/cluster

• Prepare company contracts for the hotel per current business and pricing conditions

• Work within current business strategies and recognize potential opportunities

• Attend Sales events, as required

• Produce accurate and timely reports that meet the needs of the Director of Sales and Events including the reporting of appointments, calls made, and business leads

• Answer customer queries in a prompt and professional manner

We will be looking for someone who has proven experience in a similar role preferably within a branded hotel structure of IHG.

What we need from you

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Experience in a proactive sales role with a proven track record of closing a sale

• Positive attitude and good communication skills

• Commitment to delivering a high level of customer service

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure and own initiative

What we offer

What is in it for you?

As part of the Ghent family, you will have access to a suite of benefits that include:

• Market-leading salary package with benefits:

• DKV hospitalisation insurance

• Daily meal vouchers; 8 euro/day

• Hotel discounts with staff rates worldwide

• Laptop & smartphone

• Company car and fueling card

• Access to renowned training platforms from IHG, Marriott International and Aimbridge to develop your skills

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.