CASY-MSCCN Jobs

Job Description

The Customer Success Associate Development Program (CSADP) prepares entry-level candidates for an exciting and rewarding career within Oracle NetSuite. Functional Associate Consultants participate in an initial onboarding experience focused on building product knowledge, consulting skills, business acumen, and implementation methodology through training, development, and shadowing.

Our onboarding experience builds well-rounded individuals by providing opportunities to develop business acumen and consulting skillsets while experiencing a variety of customers, industries, and networks. Through actionable analytics, cutting edge technology, and personalized configuration, we help businesses transform how they operate so they can achieve their vision.

After onboarding, you’ll join NetSuite as part of the NetSuite Customer Success Team - APAC . We cultivate the professional development of our team members while inspiring a culture of collaboration, inclusiveness, community development and commitment to NetSuite’s future. As you find success in your role, Functional Associate Consultants can continue to shape their career and progress into consulting positions within the NetSuite Customer Success Organization.

Together we Learn, Grow, Thrive, and Inspire.

Responsibilities

Key Responsibilities:

As a Functional Associate Consultant , you will …

• Work individually or as part of an experienced team of problem solvers, helping to solve complex business issues from strategy to execution.

• Deliver high-quality projects & Services, identify and make suggestions for improvements when problems or opportunities arise, advise on industry best practices, and manage gaps in customer requirements and NetSuite functionality.

• Consult with clients to make them successful through understanding their business requirements and mapping those requirements to NetSuite, and support them in configuring their NetSuite systems, helping them transition to new ways of working.

About You:

• 2023/2024 Bachelor’s Degree in Business/Commerce/Economics, or a related field, with a focus on Accounting, Supply Chain, and/or Management Information Systems preferred (All disciplines accepted)

• Critical thinker who is passionate about building a career within consulting. During research and analysis, you utilize synthesizing and problem-solving skills (including analysis of large and complex data sets) to demonstrate an aptitude for conducting quantitative and qualitative analysis.

• You are tenacious with a “get the job done” attitude, and you can find a way to solve the most complex of problems with creativity and inventive thinking. You are passionate about delivering results that make a difference for our customers.

• You are confident in your ability to manage competing priorities and multiple tasks. You know how to pivot when you need to and manage your time in a fast-paced and dynamic environment.

• You can engage and connect with people in a way that builds long-term trust and a high level of customer satisfaction. You are a collaborator who understands the importance of teamwork when getting the job done.

• Must be able to commute to Oracle North Ryde NSW 2113

• Must be an Australian Citizen or PR

What’s In It for You:

• An opportunity to start building a long-term career with a global tech leader with on-the-job training, resources, and mentorship.

• Experience driving meaningful change, directly influencing a customer’s experience with the NetSuite team and product.

• An opportunity to learn directly from experts in the tech field through a coaching and mentoring program which pairs you with an experienced consultant.

• Career growth options that support your skills and passions.

• Competitive salary and benefits.

Create the future with us. Apply now.

As part of Oracle's standard employment process, candidates will undergo a complete background check prior to an offer being extended. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability and protected veterans status or any other characteristic protected by law.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer