Job Information
Navy Federal Credit Union Subpoena Specialist I in Vienna, Virginia
Overview
To analyze subpoenas and requests for information received from law enforcement, investigative agencies, attorneys, and other relevant parties. Compile data/records in various formats, and send responses in compliance with Federal and state law. Work directly with law enforcement and attorneys to clarify and negotiate subpoena scope. Serve as liaison among business units in all subpoena matters including, but not limited to: Office of General Counsel, Compliance, outside counsel, and law enforcement. Mitigate legal, financial, and reputational risk to Navy Federal through strict compliance with relevant law, court orders, guidelines, and policy. Perform moderately complex/varied tasks of moderate latitude and impact requiring moderate analysis and considerable discretion.
Responsibilities
Analyze subpoena documents received and compare with existing Navy Federal records to identify impacted member account(s)
Identify, research, and interpret applicable Federal and state laws pertaining to request received
Analyze information requested to assess scope; ascertain appropriate resources to efficiently obtain records
Escalate high priority and high risk requests to senior staff and/or supervisor(s) for review/action
Serve as liaison with Office of General Counsel, court officials, US Attorneys, and/or other relevant contacts for legal matters involving subpoenas
Summarize depositions and other related legal proceedings; conduct investigations and maintain statistical/documentary research
Serve as witness on behalf of Navy Federal to authenticate records and provide information in court proceedings, under penalty of perjury
Respond to routine and urgent requests for document production, compiling and organizing information as required to meet timeliness and other legal requirements
Utilize high degree of discretion in responding to grand jury subpoenas and federal agency requests
Apply in-depth knowledge of multiple systems of Navy Federal records to obtain requested account information/documentation
View video and phone records to determine relevant requested documentation; copy responsive portions of video and calls to encrypted CD for response
Redact Personally Identifiable Information and non-responsive information from materials produced while exercising a high degree of discretion
Maintain copy of response for Navy Federal records
Manage workload and priorities to ensure court-imposed and other legal deadlines are met and assigned documents receive appropriate response, in a fast-paced environment
Calculate and create bill for reimbursable costs associated with subpoena response; track receipt of payment
Coordinate with Branch Operations management to schedule court appearances of Member Service Representatives
Recommend and implement technical/electronic enhancements to improve operations
Serve as resource for the resolution of complex and/or unique problems
Respond to subpoena-related phone calls and convey pertinent information
Notarize legal documents certifying accuracy and validity of subpoena responses
Create correspondence, memoranda reports, and/or other documents
Perform other duties as assigned
Qualifications
Experience reviewing and responding to subpoenas and related documents
Advanced knowledge of Right to Financial Privacy Act
Working knowledge of unauthorized practice of law
Significant experience communicating with attorneys, court representatives, law enforcement, and agency officials
Advanced knowledge of document control and document security measures
Significant experience working with urgent court-imposed deadlines in a fast-paced environment
Significant experience managing multiple priorities independently and/or in a team environment to achieve goals
Significant experience in working with all levels of staff, management, stakeholders, and vendors
Advanced skill in comprehending, analyzing, applying and communicating complex written legal documents
Advanced skill exercising initiative and using good judgment to make sound decisions
Effective skill in research, analysis, problem solving, and decision making
Advanced skill in understanding, explaining, and applying regulations, instructions, and procedures
Advanced organizational, planning and time management skills
Advanced research, analytical, and problem solving skills
Advanced verbal and written communication skills
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Effective skill building effective relationships through rapport, trust, diplomacy, and tact
Advanced skill exercising discretion in handling confidential and sensitive matters
Advanced skill navigating multiple systems and PC applications and adapting to new technologies
Bachelor's Degree in law, criminal justice, business, banking, or the equivalent combination of training, education, and experience
Desired Qualifications
Working knowledge of Navy Federal products, services, programs, policies, and procedures
Commission as Notary Public
Experience in composing corporate correspondence that adheres to Navy Federal writing style and standards
Paralegal Certificate
Hours: Monday - Friday, 9:00AM - 5:30PM EST
Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526
About Us
You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
• Military Times 2022 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 17746