CASY-MSCCN Jobs

Kadiak Job ID - 24200037

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Engineer Application Support with a Top-Secret Clearance to support Kadiak and our government customer in Vienna, Virginia.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Monitor and perform a day-to-day basic system check and troubleshooting all mission-critical applications to ensure they're available for end users.

• Interface directly with client regarding troubleshooting and resolving international partner's issues

• Identify manual processing deficiencies and institute automation techniques, which reduce manual labor and increase workflow efficiency.

• Maintain and monitor production systems alert and provide triage support for priority-one (P1) and priority-two (P2) system outage.

• Ensure production order processing between multiple systems occur without issues and resolve and escalates any issues that arise.

• Monitor and execute schedule/requested jobs.

• Analyze and determine priority to escalate failed jobs in the shortest possible time resolution to deliver a regular production cycle without delay.

• Support update patches for operating systems and update system configuration to improve efficiency.

• Provide technical support for applications with organization.

• Monitor and assure the consistency of data transmissions.

• Provide on-call support.

• Manage on-call support roster.

• Provide support over the weekend for planned and unplanned outages.

• Perform and set up cron jobs, and user account maintenance.

• Coordinate responses to user requests for assistance

• Support testing to partner requests for assistance

• Support CCD password reset every 60 days.

• Support applications service account every 6 months

• Document issues in tracking tool and monitor issues throughout solution and closure

• Create SOPs and Job Aids to support daily-to-day tasks.

• Work to resolve issues and take corrective actions to ensure customer expectations met.

• Collaboration with Developer Team on research and implement solutions between usability and performance needs.

• Create Python scripts to perform day-to-day tasks more efficiently.

• Train new team members on the applications to ensure they are able to carry out day-to-day task efficiently.

• Coordinate with depend system if a major incident has occurred and resolve the issue in a timely manner.

• Perform log analysis to identity production issues and resolve them to minimize business impact.

• Support Linux engineers to ensure production applications are function properly after patching.

• Monitor Mark logic's flexrep to ensure healthy copies of data on multiple Mark Logic services.

• Use Active Directory (AD) management console to manage accounts.

• Work with network, window and database teams to conduct COOP testing in-house applications.

Work Experience, Knowledge, Skills & Abilities:

• 3+ years related experience.

• Prefer CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) certification.

• Bachelor’s degree in related field

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352