CASY-MSCCN Jobs

Job Number 24046676

Job Category Rooms & Guest Services Operations

Location W Verbier, Rue de Medran 70, Verbier, Wallis, Switzerland

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

JOB DESCRIPTION

As "Talent", you represent W lifestyle to our guests. You are the soul behind the brand and you bring it to life. W Talents are as unique as the brand itself and are personally engaged from a lifestyle standpoint to the warm, witty, welcoming environment of the brand.

AN EXCITING CHANCE TO JOIN THE W VERBIER TEAM

The Whatever/Whenever team is responsible for answering hotel incoming phone calls as well as handling guest requests and complaints that are directed to their department, whatever they may be, whenever they are received.

The W/W team is also responsible for helping to drive the Whatever Whenever service philosophy throughout the hotel.

As a Whatever/Whenever Agent you are responsible for ensuring a warm, welcoming and witty experience to all guests making sure all requests are approached in order to offer Wow moments.

PROFILE

You are passionate about the W brand and are eager to be part of our team.

You have experience in Concierge/ Guest Service department in a high end, lifestyle kind of environment.

You have a natural affinity to styling trends.

You have excellent people skills and have an upbeat, positive attitude to work and life.

You are creative and always think of new ways of doing things, you embrace change.

You are highly motivated

Be detail oriented and have a passion for giving guests an exceptional experience.

Real interest in the worlds of taste, sound, body, scene and stance

Position to be filled for the winter season 24/25, from December to March

Due to visa restrictions, only applications from Switzerland and the European Union will be considered

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.