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HP Inc. UX Researcher in Vancouver, Washington

Welcome to HP Print's Global Experience Design (GxD) team. We create innovative products that will satisfy and delight HP customers of today and tomorrow. As part of the UX Research team, you will collaborate closely with GxD designers, using qualitative and quantitative insights to redirect mistakes and build upon successes.

Description of the Role:

Applies subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

  • Evaluate portions of or entire end-to-end user experience solutions for products and service lines based on established design principles and in accordance with design strategy, practices, and guidelines.

  • Tests and gathers user experience data in accordance with established research plans and specifications; analyzes, describes, and reports results to design stakeholders.

  • Assesses, develops and implements portions of user experience design plans, changes, specifications, and reusable design elements for new and existing products.

  • Collaborates and communicates with internal and outsourced development partners on user experience design and development.

  • Participates as one or more member of project team of other user experience designers and internal and outsourced design and development partners to develop holistic, high-quality user experience solutions for low to moderately- complex projects, products, and services.

Education & Experience Recommended:

  • Four-year or Graduate Degree in Human Factors Engineering, Social Sciences research, or any other related discipline or commensurate work experience or demonstrated competence.

  • Typically has 5-7 years of work experience, preferably in corporate research applications, human factors engineering, social sciences research, or a related field.

Knowledge & Skills:

  • Experience with and understanding of qualitative, quantitative, and mixed-methods research principles, methodologies theories, and concepts.

  • Ability to apply analytical and problem-solving skills.

  • Understanding and experience in implementing and creating research and data collection plans for user experience testing and acceptance.

  • Strong written and verbal communication skills; mastery in English and local language.

  • Ability to effectively communicate user experience data, design proposals and product specifications and negotiate options.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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