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Goodwill Job Connection Employment Specialist in Vancouver, Washington

PRINCIPAL DUTIES/RESPONSIBILITIES:
  • Actively recruit potential job seekers for enrollment.
  • Engage program participants and establish trusting, collaborative relationships.
  • Assess program participants' education, work experience, skills, qualifications, and job interests.
  • Identify barriers that hinder participants' employability.
  • Provide program participants with job leads and skill training information.
  • Match program participants with employment opportunities.
  • Develop and maintain frequent communication with participants, employment community; and referral sources
  • Coach participants in interview and presentation skills.
  • Make appropriate referrals to community partners and network to garner new participant referrals.
  • Must demonstrate willingness and ability to adhere to all GICW's policies and procedures
  • Foster and demonstrate a positive team environment.
  • Provide excellent customer service to all internal and external customers.
  • Bilingual communication, which may include interpreting or translating.
QUALIFICATIONS:
  • Must be 18 years of age or older.
  • AA Degree
  • Three years direct sales and cold calling experience.
  • Experience interacting and communicating with diverse populations.
  • Able to function independently and with limited supervision.
  • Excellent customer service skills and communication skills.
  • Proficient in Microsoft Word, Excel and Outlook.
  • Provide own transportation as required.
WORK CONDITIONS:
  • Work is primarily performed in an office environment with frequent telephone use.
  • Vehicle required for occasional travel within service area may be required.
  • Employment Specialists are subject to transfer to other locations within GICW system.
  • May be exposed to program participants with unpredictable behaviors in a variety of settings.
  • Moderate adaptability required: Work environment occasionally hectic (fast paced) with irregular short deadlines and a limited number of critical or unusual situations.
  • DOT Strength Classification -- Light
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