Job Information
Publicis Groupe Account Director – Loyalty Engagement in Troy, Michigan
Company Description
Job Description
*Essential Functions *
Direct and dedicated management of larger accounts
Owns daily client communications and directs staff and other functional departments
Supervises project briefs and writes creative briefs
Works with Strategy & Analytics to help set strategic vision for the account
Responsible for generation of SOWs and estimates as well as invoices and payment coordination
Develop and manage client relationships
Participate in client’s marketing planning process
Ensure service levels and tactics are keeping with strategic goals and that service levels are met
Communicate reports, results, and proposals to client
Formulate account specific service tactics, utilizing team orientation
Manage the team’s account service effort and increase efficiency of programs
Owns the data processing process, including directing the internal production data teams as to specific campaign requirements
Build team dynamic and chemistry across the day-to-day associates
Team management including reviewing utilization rates, participating in the hiring and recruiting process, and developing employees for career progression
Lead development of new creative; work with Creative department and ensure that creative is on target with existing plan
Client leadership
Selects, develops, and evaluates personnel ensuring efficient operation of the function
Manages career paths by coaching and mentoring direct reports
Holds associates accountable for their work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness
Provide technical leadership in the organization
Provides direction to individual contributors
Knowledge & Skills
Excellent understanding of the creative development process
Extremely organized with a tremendous recall for day-to-day activities
Excellent project management skills
Excellent conceptual thinking
Excellent communication skills, must communicate across internal teams and with clients
Strong understanding of direct marketing
Proven record of building long-term relationships
Excellent strategic thinker
Excellent workflow management
Expert knowledge of methodologies and digital technologies
Able to coordinate projects across functional teams
Able to communicate effectively, upwards and downwards within the organizational structure
Able to solve complex problems and issues
Able to recognize and manage new business opportunities
Experience
Minimum of 10 years’ experience in a related field
Significant leadership experience required
Education
- Associate’s or Bachelor’s degree preferred
Qualifications
Additional Information
About Epsilon
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
Our Culture : https://www.epsilon.com/us/about-us/our-culture-epsilon
Life at Epsilon : https://www.epsilon.com/us/about-us/epic-blog
DE&I : https://www.epsilon.com/us/about-us/diversity-equity-inclusion
CSR : https://www.epsilon.com/us/about-us/corporate-social-responsibility
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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