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SMBC VP Sr. Relationship Manager Specialty Deposits-Torrance in Torrance, California

ABOUT THE ORGANIZATION

SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

The anticipated salary range for this role is between $126,000.00 and $155,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.

To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

Specialties:

Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services

General Summary:

The Senior Relationship Manager (RM) position is an integral component of the South Bay region, with a key focus on deposit growth products with new and existing client relationships and lower middle market prospects for deposit generation, business and consumer loans, treasury management and international bank services.

Principal Duties and Responsibilities:

  • Assists the Area Manager in implementing the sales culture and functions as account manager for selected deposit relationships to ensure relationship profitability and customer service levels are maintained.

  • Strives to achieve targeted goals for the retention of existing accounts and growth of deposit balances as established.

  • Ensures resolution of customer inquiries, complaints and issues.

  • Assists Area Manager in providing proper training to non-officer staff so that a high level or morale is maintained and a proactive sales process is implemented.

  • Responsible for partial Area goals with respect to all facets of operation including deposits, fee income and loan goals.

  • Performs other related duties/projects as assigned.

  • Bachelor’s degree in business related field or equivalent related banking experience.

  • 5 to 7 years’ in the sales capacity is strongly preferred.

  • A record of success in sales generation (deposits, loans fee income) is required.

  • Knowledge of credit underwriting in the lower middle market is preferred, though not necessarily acquired through direct lending experience.

  • Strong verbal and written communication.

  • Excellent interpersonal skills and ability to interface in an effective and professional manner with customers and all levels of Bank personnel.

  • Must be high energy, self-motivated and have a desire to succeed based on own efforts.

  • Basic knowledge of Bank systems.

  • PC skills such as Word and Excel.

Position Specifications:

Education:

College degree or equivalent experience.

Experience:

• Minimum of 7 years of banking sales experience

• Minimum of 5 years’ experience in a Business Banking Relationship Management role

• Minimum of 2 years’ experience in deposit acquisition. Fiduciary, Trust & Estate experience is preferred but not required.

• Proven ability to develop and manage large and complex new business relationships.

• Proficient computer skills using Microsoft Word, Excel, and Outlook.

• Proven track record of prospecting new business and enhancing existing relationships.

• Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.

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