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CIBC Consultant, Records Management (6-Month Temporary Assignment) in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you’ll be doing

The Administration group is comprised of Legal, Corporate Secretary Division, Customer Complaint Handling, Complaints Management Program, Whistleblower and the Enterprise Environmental, Social and Governance (ESG) functions. Collectively, this group enables CIBC’s core purpose: to help make our clients’ ambitions a reality by providing our business partners across CIBC with the expert support, strategic advice, programs, policies, controls and governance needed to help build a relationship-oriented bank for a modern world.

Reporting to the Senior Manager, Transformation & Operational Excellence, you will provide support to the Administration senior leadership team as required in the planning, assessment, development and implementation of a multi-streamed project relating to Records Management across the CIBC Administration Functional Group. You will apply subject matter expertise to consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures relating to Records Management while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

  • Administrative Support & Records Management - Assist in the updating, development, documentation and implementation of administrative policy and procedure manuals adhering to Enterprise standards relating to Records Management. Review large data sets within multiple application and excel to ensure alignment and correct any issues. Update SharePoint files and folders, identifying Records where required. Conduct one-time manual destruction activities of Records in adherence with Enterprise and Department Processes. Conduct manual destruction activities of convenience documents.

  • Project Coordination - Conduct regularly scheduled status reviews, provide business guidance, identify deviations to work plan and recommend corrective action, identify and rectify potential issues /constraints that impact project success. Identify, document, and prioritize business issues and alternatives. Determine risk to the project plan and the application for each issue and co-ordinate decision making to proceed on issues with high importance. Build relationships within the Administration team to support and set timelines of destruction activities.

  • Business Support - Support the line of business in ensuring adherence to and proper implementation of functional group and enterprise best practices around policies, procedures and standards & data related to.

Who you are

  • You have 2-5 years of experience in Project Coordination . Ability to analyze detailed concepts, quickly resolve project issues, and assess the advantages and disadvantages of solutions

  • You have 2-5 years of experience in Records Management.

  • You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

  • Values matter to you . You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

  • We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date

2024-10-31

Job Location

Toronto-81 Bay, 20th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Relationship Management, Communication, Detail-Oriented, Electronic Records Management (ERM), Process Improvements, Relationship Management, Teamwork

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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