CASY-MSCCN Jobs

Area Print Support Representative - Floater

General Information

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City

Mississauga, Toronto

State/Province

Ontario

Country

Canada

Department

Service Delivery

Date

Tuesday, June 25, 2024

Working time

Full-time

Ref#

20033419

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Service Delivery

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

30,480

Annual Base Salary Maximum

60,960

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers (https://www.xerox.com/en-us/jobs) . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search (https://xerox.avature.net/en_US/careers) .

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

The Area Print Support Representative – Floater will work to service either the Greater Toronto Area or Kitchener to Mississauga, depending on candidate location. This role will take on all needed activities to support client accounts, including but not limited to courier and print services.

This is a great growth opportunity, as the ideal candidate has the potential to lead their own account within the first 12-18 months of employment!

Primary Responsibilities:

• Operate digital print equipment – Black & White and Color Copiers/Printers

• Understanding of workflow tools such as Free Flow and Fiery

• Operate standard finishing equipment (paper cutters, bindery, laminating, desktop folders and drill)

• Point of contact to receive customer requests, provide estimates, schedule, and track print production requests

• Perform basic quality inspection before, during and after output of each production run

• Track and store jobs as customer requires for reuse at a future date

• Maintain reporting logs and information for billing purposes

• Wrap, pack, label, and ship finished product

• Maintain appropriate supply inventory levels

• Problem solve basic issues to complete production, delivery, and output requirements

Qualifications:

• Excellent communications skills (oral and written)

• 1 to 2 years’ experience in a Digital Print Shop and Customer Service environment

• Intermediate use of MS Office,

• Adobe and other relevant software

• Ability to multitask

• Ability to work with minimal supervision

• Ability to lift up to 50 pounds

• Ability to be on your feet for up to 80% of your day

• Ability and willingness to learn and develop

• Minimum High School diploma or equivalent

• Post high school technology training or experience preferred

• Candidates must have valid driver's license and own vehicle

#LI-KW1

#LI-ONSITE

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.