CASY-MSCCN Jobs

Classroom Facilitator - Tooele Campus

Requisition ID: 2024-8202

of Openings: 5

Location: US-UT-Tooele Category: Customer Service/Support Position Type: Non-benefited (hourly) Part-Time Job Classification: Non-Benefited College: Statewide Campuses Department: Statewide Campuses-Tooele Advertised Salary: 11.00 per hour

Overview Facilitators are an important part of the staff at USU-Tooele because they aid Interactive Video Broadcast instructors and assist in the use of Zoom technology to ensure a beneficial learning environment. Our facilitators greet our students and staff with a smile, are eager to assist, and are trained to provide technology support to our instructors and build rapport. This part-time, non-benefitted position is housed on the Tooele Campus. The position hours and days may change each semester. * *  Shift-Monday thru Friday-4:30 pm - 10:30 pm

Responsibilities

• Check for e-mail correspondence from instructors and make copies of assignments and/or exams for students before classes begin.
• Follow set up procedures for IVC broadcast classes and Zoom, and ensure that classes are ready for instruction 15 minutes before classes begin.
• If there are problems with IVC classes or Zoom courses, troubleshoot the equipment and/or work with the VOC and facilitator lead to resolve the problems.
• Maintain an atmosphere of learning, respect, productivity in the classroom while facilitating.
• Communicate with professors and students in the classroom to assist with problems or concerns related to the classroom. Provide solutions and give feedback on how to better the classroom experience.
• Proctor in-class exams and remain in class while the exam is being taken.
• Collect homework, exams or any other correspondence to be sent to instructors.
• Collect, process and return homework/assignments and exams in a prompt and confidential manner according to testing center practices.
• Maintain accurate class rolls and attendance records when required by instructor.
• Other duties as assigned

Qualifications Knowledge, Skills, and Abilities:

• Willingness to learn simple technology skills.
• Ability to write effectively so that others can understand.
• Ability to communicate effectively face-to-face, over the phone, on IVC equipment, and via electronic communication devices.
• Basic knowledge of computers.
• Basic knowledge of how to navigate the Internet and use various types of email software.
• Basic knowledge of how to use office equipment (printer, copiers, fax, scanner, etc.)
• Must be dependable, punctual, able to maintain confidentiality of student information, and work with integrity.
• Experience with customer service and knowledge of what is customer service.
• Experience using Zoom program.
• Experience with operating and troubleshooting broadcast equipment.
• Completion of an IVC college class or other college coursework.
• Experience using Canvas programs.
• Experience in classroom facilitation.
• Knowledge of how to use Microsoft Office programs.
• Demonstrated success working with the general public and/or college students.
• General knowledge of Utah State University policies and procedures.

Required... For full info follow application link.

USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other s tatus protected by University policy or local, state, or federal law (https://equity.usu.edu/non-discrimination).