Job Information
Sartorius Service Support in Tokyo, Japan
This position will be responsible for supporting the field service team. Main Task is support their office work and be bridge between customer and engineer.
This position will be responsible for supporting the field service team. Main Task is support their office work and be bridge between customer and engineer.
Main Responsibilities & Tasks:
Create standard certificates and issue.
Telephone operation from customer and dealer
Customer management for field service
Quotation
Communication with internal and external customer
dispatch and schedule management in the future
Qualifications & Skills:
Minimum requirements
2-3 years’ experience as Sales support or Service support job
PC skill (MS office, Excel, Word, PPT)
Native-level Japanese with strong overall communication skills
Strong team player
Strong aspirations for self-growth in a global company
Able to read and write in English; willingness to learn English and to make efforts to speak in English when required
Age 25-40
Ideal requirements (additional to above requirement)
Strong multi-tasking skills
Experience of service support in a global (non-Japanese) company
Experience of SAP (ERP) operation
Intermediate or above English Skills (speaking and listening)
Age under 35
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers
to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.
Here you will find the best application tips from our HR team.
Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .
In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .
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