Job Information
SoftwareONE Inside Sales/Operations Manager (Individual Contributor) in Tokyo, Japan
Why SoftwareOne?
Learn directly from SoftwareOne Japan Country Lead about our thrilling business and growth plan, hiring initiatives, and how joining SoftwareOne can make you an innovator. Join our team now and embark on an incredible journey.
Please note that SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement (per our global standard) with the agency/recruiter, SoftwareOne will not consider or agree to payment of any referral compensation or recruiter fee.
The role
Position Summary:
The Inside Sales/Operations Manager (Individual Contributor) at SoftwareOne in Tokyo, Japan is an outstanding and ambitious role. You will collaborate with Account Managers and Sales Leaders to build and nurture strong customer relationships, leading to increased sales revenue and growth.
Essential Functions:
Drive proactive new sales, renewals, and overall opportunity management: Efficiently implement strategies to identify and pursue new sales opportunities.
Establish and expand relationships: Build and nurture relationships with key executives and decision-makers within each customer and territory.
Collaborate with the Sales Team to develop comprehensive account plans that increase opportunities and drive sales activity with customers and partners.
Grow and maintain customer relationships: Ensure smooth execution in maintaining existing customer and partner relationships.
Handle day-to-day customer requests and administration: Handle daily customer inquiries and general administrative tasks with validated efficiency.
Develop strong product knowledge: Stay ahead of industry trends through continual training and research to provide exceptional customer insights.
Act as a key resource for competitor analysis: Identify competitive positioning and provide actionable insights.
Facilitate accurate customer onboarding: Coordinate the customer onboarding process to ensure a seamless experience.
Manage financial aspects such as credit limits and payment terms for customers.
Coordinate and follow up with sales opportunities and pipelines to ensure targets are met.
What we need to see from you
Full-time work rights in Japan.
Languages: Full professional proficiency in Japanese is required, along with working proficiency in English.
Work Experience: Minimum of 2-3 years of relevant professional sales experience.
Education: A Bachelor's degree or equivalent experience from a four-year college or university is desirable.
Customer service experience: Preferred for those who have a background in customer service.
Driven and motivated: Should possess an entrepreneurial spirit with a strong desire to achieve and surpass goals.
Diligent: Skill in breaking down projects into smaller, manageable tasks.
General knowledge of technology solutions is preferable.
Microsoft licensing knowledge: Ideal candidates will be proficient and knowledgeable in Microsoft licensing programs and product stack.
Job Function
Software & Cloud Marketplace
Accommodations
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program (https://www.softwareone.com/en-in/careers/softwareone-academy) .
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.