CASY-MSCCN Jobs

Description:

The Manager of Human Resources is responsible for the day-to-day operations of the HR department for the GPGS Japan Hub.

This role will support the Site Director with all aspects of HR functions for GPGS Operation in Japan. The Manager of HR role is a generalist position overseeing a variety of HR functions relating to talent acquisition, compensation, colleague relations, benefits, payroll, policy administration and

compliance matters.

The role is also responsible for providing HR advice to key stakeholders on strategic initiatives for the operation. As a senior member of the leadership team, the HR Manager will help establish and grow the Care culture of Hyatt, and will interact with colleagues at all levels of the organization,

maintaining good working relationships and acting as a role model.

Qualifications:

Experience

• 3 years Human Resources experience, strong knowledge of local labor laws and practices

• 1 to 3 years in Human Resources management capacity.

• Contact Center or Hospitality HR experience preferred

Education

• College Degree

Computer Skills Needed to Perform this Job

• Strong Microsoft Office skills (WORD, EXCEL, POWERPOINT, Outlook, etc.

• HRIS systems knowledge preferred (ADP Enterprise, Peoplesoft, etc.)

• Other HR systems knowledge preferred (Taleo, Kronos, Oracle, etc.)

Additional Comments and Requirements

• Good written and oral communication as well as listening skills

• Professional, self-motivated and able to work independently

• Proven ability to creatively problem solve in a dynamic, high-pressured atmosphere

• Critical thinker able to make decisions and use sound judgment

• Positive, open-minded and able to adapt in a fast-paced, changing environment

• Highly motivated with strong organizational skills

• Ability to maintain significant levels of confidentiality

• Ability to travel based on business needs

Native level Japanese, Business level English required.

Must have a work permit in Japan.

Primary Location: JP-Kanto-Tokyo

Organization: Global Contact Center - Japan

Job Level: Full-time

Job: Human Resources

Req ID: TOK001848

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.