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Hyatt Front Desk - Assistant Manger / フロントデスク アシスタントマネージャー in TOKYO, Japan

Description:

・Management of all Front Desk operations

フロントデスク全体のマネジメント業務

・Support for operation of Check-in, Check-out and Cashier

チェックイン、チェックアウト、キャッシャー業務のサポート

・Assisting any kinds of guest requests by phone as well as responding

emails from guests

メール、電話対応

・Preparation and Handling for Group guests

MICE受け入れの準備・対応

・Room control

ルームコントロール

・Handling complain from guests

クレーム対応

Qualifications:

・Excellent in customer service, team work and communication skills

高い接客技術、チームワーク力、コミュニケーション力がある方

・Fluent in Japanese and English (Business level)

ビジネスレベルの英語、日本語

・Basic PC Skills (Word, Excel)

基本的なPCスキル(ワード、エクセル)

Primary Location: JP-Kanto-Tokyo

Organization: Grand Hyatt Tokyo

Job Level: Full-time

Job: Front Office

Req ID: TOK001808

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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