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JPMorgan Chase Treasury Services FX Product Director - Payments - Executive Director in Tampa, Florida

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in FX Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

FX Payments is at JPMorgan's core and one of our strategic areas of growth. FX Payments sits within the Treasury Services franchise and partners closely with JPMorgan's Markets franchise for FX execution. The FX Product Management function broadly focuses on the product development execution, day to day management along with maintaining standards of risk mitigation and controls for the FX Payments product suite to ensure the business maintains client focused delivery of market viable, profitable and operationally supported solutions.

Job responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets

  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth

  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives

  • Owns product performance and is accountable for investing in enhancements to achieve business objectives

  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

  • Oversees the development of local foreign exchange payment solution, supporting our payment expansion program that will enable the bank to serve its multiple Multinational, Fintech and Large Corporate clients with needs to automate cross border payments in Latin America

  • Develop a deep understanding of JPMorgan's global systems, mechanics behind connectivity between TS and Markets' infrastructure, devise, recommend and deliver efficient and varied methods of creating cross border solutions

  • Collaborate with local regulators and policy makers, develop a deep understanding of local regulations, reporting requirements and seek necessary approvals, as and when required

  • Anticipate internal and external factors impacting cross border payments business locally and implementing plans to mitigate risks and capitalize on opportunities

  • Have a firm grip on competition and industry initiatives by developing local market knowledge and participating in industry events and seminars

Required qualifications, capabilities, and skills

  • Fluent in English, and Spanish and/or Portuguese

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications

  • Extensive knowledge of the product development life cycle, technical design, and data analytics

  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

  • Experience driving change within organizations and managing stakeholders across multiple functions

  • Extensive proven experience on Latin America FX Market, inclusive of Regulations, Technologies and Business Model trends with understanding of different payment networks/clearing systems and channels in cross border payments business

  • A thoughtful manager who can oversee a team and drive meaningful results

  • Creative problem solver, capable of developing innovative and differentiated solutions

  • Superior organizational and communication skills to deal with complex projects requiring thorough analysis and leading/coordinating multiple resources and assets

  • Self-driven professional to deliver our vision, business strategy and P&L

  • Proficient in MS Office suite of applications

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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