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The Office of the COO is responsible for driving Citi’s Transformation, which is an unparalleled opportunity to modernize and simplify our bank so that we improve how we serve our clients, make Citi an easier place to work and ultimately benefit our shareholders. Citi’s Transformation is not merely about meeting regulatory requirements, Citi is raising the bar and using this as an opportunity to reevaluate the way we do business. Getting this right will make us better in everything we do for our clients. We will be a simpler bank. A bank that is easier to do business with and to work at. A bank that sets the standard for excellence in data, culture, and our risk-and-control environment.

With the COO organization leading the most critical regulatory & transformation efforts for Citi's CEO, and influencing the strategy & direction of Citigroup the Transformation Program Management Program Management Senior Lead candidate must possess both strong program management expertise as well the ability to multitask critical deliverables simultaneously.

This role will be responsible to own, develop and maintain a book of work detailing all interim and strategic deliverables and projects tied to the TPM Metrics and Reporting function. This includes but not limited to reporting needs for executive management and regulators, maintenance of a metrics reporting pipeline for prioritization, and engagement with key stakeholders and program groups to obtain metrics requirements for Transformation metrics operationalization and reporting.

The role requires a thorough understanding of program management and overseeing a book of work with both tactical and strategic deliverables. In addition, the role requires the ability to produce executive level communication and presentations, coordination between multiple teams and stakeholders, and ability to lead the prioritization of multiple reports / projects at once.

Excellent communication skills required to influence and effectively support internal negotiations to ensure appropriate delivery of the business goals.

Other task may include supporting senior management on strategic business updates, tracking internal/external audits and self-identified and regulatory issues, and other administrative needs and ad hoc projects as necessary

Responsibilities:

• Develop and manage the Transformation Reporting Team BOW for prioritization and execution of key deliverables related to the TPM Metrics Reporting process to through deployment

• Identify, prioritize, and deliver executive reporting working with TPM Metrics team and key stakeholders

• Design and maintain processes to manage time-sensitive report and analytics reporting needs and demand; maintain a pipeline process with technology delivery partners

• Develop reoccurring metric update presentations for senior management

• Support the function’s strategic goals, governance and executive level updates.

• Network with other teams within TPM to understand reporting codependencies

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 7-10 years of experience

Education:

• Experience working in global settings with multiple stakeholders, especially in transitioning or challenged environments

• Strong program/project management skills and ability to coordinate several reports / projects at once

• Management of process and reporting demands including prioritization and coordination of delivery

• Broad understanding of Citi’s businesses a plus

• Excellent presentation skills, including perfected English (spoken and written)

• Strong analytical and detail orientation

• Critical thinking and problem solving skills

• Proven ability to work in a team of diverse skill sets and cultures

• Proven ability to work in high-pressure, time-sensitive environments

• Proven ability to communicate effectively, drive consensus, and influence relationships at all levels

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jul 04, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.