CASY-MSCCN Jobs

Job Description

An employer in Tampa, Florida is looking for a Desktop Support technician. This person will be:

Troubleshooting through printer issues and mail issues, as well as some server and networking (VPN issues or Internet issues) issues as needed

Troubleshooting and resolving issues deskside with users

Troubleshooting and resolving conference room equipment issues (computers/microphones connecting to screens/projectors, etc)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

5+ years of experience in a desktop support or technical support role

Experience with a ticketing system (ServiceNow is what the team uses now)

Experience troubleshooting through Microsoft 365 and other Microsoft products

Experience troubleshooting through basic A/V issues as needed

Excellent communication Experience supporting C-Suite employees

A+ Certification null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.