CASY-MSCCN Jobs

Introduction

At IBM, the role of marketing technology is to connect our data systems to communications that engage prospects & existing clients - on the right channel at the right time. Our team oversees the programs and internal platforms that enable this and partners with marketing, sales, and analytics to plan and iterate on them.

If YOU...

Are a passionate technology professional who enjoys solving complex puzzles?

Pride yourself on being a quick learner.

Are comfortable with ambiguity.

Understand business challenges and can develop long-term, sustainable technical solutions.

Have a passion for learning and applying new technologies.

Enjoy working in a fast-paced, agile environment.

Enjoy mentoring others and driving adoption of new technologies and design patterns.

Have an Agile mindset and are value-focused and guided by the Lean-Agile principles.

Have the courage to say what needs to be said in a respectful and tactful way, even if it's not what people want to hear.

Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship.

Above all, measure your own success by the success of your team and the satisfaction of our users.

Then, the Marketing Technology Platform group is the place for you!

Your Role and Responsibilities

This role will oversee the architecture and implementation of the technology infrastructure to support marketing, communications & citizenship activities for a designated Content tools portfolio. Ensures the effective running, availability, and integration of components and sub-platforms. Provides subject matter expertise on the various components and advises integrated learning experts, content creators, and deployment leads on how to optimally use and leverage the platforms under their purview. From a technical perspective, evaluates and recommends the IBM and 3rd party components which best support solutions for business priorities. Builds strong relationships with technical leaders responsible for various infrastructure elements & fosters cooperation and collaboration across the extended team. This role will be managing a team of engineers focused on IBM's Content platforms and how they will be integrated with other systems up/down stream to support content reuse and performance metrics.

Responsibilities:

• Build, test, deploy and maintain marketing content platforms which support the content supply chain mission within the Martech team.

• Provide the technical subject matter expertise required to guide colleagues on how best to leverage the various components of the platforms.

• Instrument the content platforms to extract meaningful metrics to inform our marketing priorities, plans, and activities. For example, implement metrics to reflect content use and effectiveness by role, business unit and market/geo.

• Grow mutually beneficial relationships with technical leaders across the IBM engineering community, particularly in key components of the content supply chain infrastructure (eg. Learning & Knowledge paltforms, CMSs, etc). Stay abreast of plans and issues pertaining to these components and take advantage of opportunities as well as mitigate risks when they arise.

• Build community with technical leads of related tool sets with an eye to collaboration, consolidation, and sharing of best practices. Know the direction and actions that the CIO is taking with regards to the technology infrastructure; recommend adjustments and actions as necessary.

• Periodically evaluate and recommend alternative components and platforms to stay at the cutting edge of technology and provide the capabilities that the enablement team needs.

Required Technical and Professional Expertise

• Please attach your CV in English

• 5 years of experience in a technical leadership role.

• API Develompent

• Experience managing a team of engineers, whether on a project basis or direct HR oversight.

• Experience with content management, publishing, CRM, and/or learning (LMS) systems.

• HTML, CSS, Javascript, and any scripting language (Ruby, Python, Java, etc).

• Experience building and deploying integrated learning solutions such as chatbots, guided learning, etc.

• Demonstrated experience with Agile methods.

Preferred Technical and Professional Expertise

• Mongo

• Cognitive engineering.

• Experience with AEM, video tooling, and creative workflows.

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.