Job Information
Syracuse University Office Supervisor II in Syracuse, New York
The Law Library Office Supervisor II manages the Circulation Desk and coordinates workflow between departments in the Syracuse University College of Law Library. The Supervisor will hire, train and evaluate 20-25 Law Library Student Assistants and direct the work of one Library Technician. The Office Supervisor will schedule staff coverage of Law Library service points and provide direct student and faculty services to Law Library users, answering questions from students, faculty, and members of the University and Syracuse communities, including evening/weekends on rotation. The Office Supervisor will resolve patron account issues and will exercise independent judgment in meeting patron needs. The Office Supervisor will work collaboratively with the Collection Management supervisor to analyze workflows and propose and implement policy changes and process improvements that impact both Public Services & Technical Services. The Office Supervisor will establish priorities within the Public Services & Technical Services departments for processing gift collections, assign loose-leaf filing and other student tasks, and apportion clerical work between departments. The Office Supervisor will make selection decisions for the Law Library's Casual Reading collection and maintain other specialty Law Library collections.