Job Information

The Salvation Army Case Planner (FFT-CW) in Syracuse, New York


Case Planner

(FFT-CW Case Planner, I)

*FFT-CW family system model

$23.00/hour, Full-time, Benefits, Remote Flexibility

Family Services

The Salvation Army, Syracuse Area Services

Position Overview:

The role of a Case Planner, I is to p articipate in training for and provide specialized case management using the family systems based FFT-CW model for a case load of 10-12 families.

The goal of a Case Planner is to reduce risk while increasing protective factors for the families in order to prevent the out of home placement of children.


Overview of role and responsibilities:

  • Provide comprehensive intake and assessments of assigned clients.

  • Engaging and maintaining regular contact with assigned clients, meeting regulatory requirements by conducting meetings of significant duration weekly (minimum one contact per month with children present) , conducting sessions of significant duration/frequency in accordance with the FFT-CW model.

  • Assist family members in devising and implementing FFT-CW service plans and strategies of intervention for the family considering all aspects of the family’s life and targeting behavioral change for youth via FFT-CW methodology.

  • Participate in FFT-CW training, FFT-CW consultation/case conferences, and consult with FFT-CW Supervisor in providing services based on FFT-CW principles (e.g. Engagement and motivate families for change, maintaining sustainable change). Maintain FFT-CW narratives, statistical information, outcome monitoring and providing ongoing clinical assessments and case recommendations utilizing FFT-CW formats.

  • Maintain comprehensive assessments of families, devising and implementing individualized service plans in collaboration with the Department of Social Services (DSS) and all family service providers, utilizing strategies of intervention with consideration to family strengths and all aspects of the family’s life and cultural background.

  • Providing casework, crisis intervention, brokerage and networking advocacy.

  • Coordinate services with other service providers, agencies and programs.

  • Referrals for auxiliary services as needed under direction of their supervisor and the DSS Case Manager.

  • Timely completion of required documentation, assessments, case narratives, case plans and statistical information, reports and outcome data.

  • Maintain liaison activities with collaborative partners.

  • Provide case recommendations to the Onondaga County Department of Child and Family Services regarding family engagement, clinical needs or other developmental needs for the youth in the family; and to other service providers regarding client utilization of and need for services, mental health/substance abuse issues, youth, family or community safety, and/or issues pertinent to after care planning.

  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.



  • Bachelor’s Degree in Social Work or related field is required.

  • One-Four years of related experience. (Social Worker, Case Worker, Program Manager, Coordinator)

    Additional Requirements:

  • Valid New York State Driver License

  • Access to private transportation during work hours

  • Flexibility in ability to work after 5 PM

  • Ability to meet The Salvation Army's Insurance requirements

    Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.

Job LocationsUS-NY-Syracuse

Job ID 2024-12659

Category Social Services

Compensation Please Note: Total compensation exceeds the posted hourly rate of pay.

Compensation Max USD $23.00/Hr.

Type Regular Full-Time