Job Information
Syracuse University Assistant Director - Online Student Success in Syracuse, New York
The Assistant Director provides functional and strategic operational oversight across the Office of Online Student Success, specifically relating to admissions, enrollment, and advising processes, operational efficiencies, and student records management. The Assistant Director is a key member of the Online Student Success team, providing operational leadership support and functional integration to the entire unit. The position will oversee student services operations for online degree programs through the College of Professional Studies at Syracuse University. Working directly with the Executive Director of Online Student Success, the Assistant Director is responsible for leading and managing operations across the unit, developing process efficiencies that will bring the unit to scale, and thinking strategically and operationally as it relates to online student success and retention. The Assistant Director defines workflows and processes for the department and serves as backup to the Executive Director as needed.