CASY-MSCCN Jobs

Estee Lauder - Beauty Advisor - DFS Sydney The Rocks - Full Time

Brand: Estée Lauder Companies

Description

Estee Lauder is looking for a Beauty Advisor to deliver outstanding customer service and build customer loyalty.

Key Tasks:

· Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.

· Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations.

· Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.

· Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regard to skincare techniques.

· Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.

· Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards regarding each and every customer.

· Follow guidelines and direction; accept and implement suggestions/feedback given by store or Estee Lauder Sales and Education Manager.

· Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management.

· Be able to communicate efficiently with the brands and with store management & can work independently.

Qualifications

• Relevant Indicators : Customer service or sales experience of min 2 years. Personal Attributes: ·Service oriented with a "can do attitude" and have a passion for the retail industry. ·Friendly and a conversationalist who understands luxury skincare. ·Experience in retail, hospitality, or travel ·A good command of the English language and a second language would be advantageous.

Job: Retail - Store

Primary Location: Asia Pacific-AU-NSW-Sydney

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 243921