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HCA Healthcare Program Assistant Work from Home in Sunrise, Florida

Description

Introduction

Do you want to join an organization that invests in you as a Program Assistant Work from Home? At HealthTrust Workforce Solutions, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HealthTrust Workforce Solutions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  • Family support through fertility and family building benefits with Progyny and adoption assistance.

  • Referral services for child, elder and pet care, home and auto repair, event planning and more

  • Consumer discounts through Abenity and Consumer Discounts

  • Retirement readiness, rollover assistance services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Program Assistant Work from Home like you to be a part of our team.

Job Summary and Qualifications

JOB DESCRIPTION

JOB TITLE – Program Assistant

GENERAL SUMMARY OF DUTIES: The Program Assistant is responsible for assisting Travel Recruiters, Program Managers, and department management with their job requirements. Responsibilities include but are not limited to communicating effectively with all involved personnel, and providing timely follow up for needs and issues as necessary.

SUPERVISOR – Program Assistant Supervisor

SUPERVISES – None

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :

· Maintains open communication with Travel Recruiters, Program Managers, Director of Recruitment and Director of Travel Operations in an effort to meet special needs and address problems or concerns.

  • Responses to supervisors and co-workers request for information and assistance in a timely manner.

  • Receives and screens travelers, client facilities and vendor partners’ inquiries. Forwards inquiries or complaints to the appropriate individual for resolution and follows up in a timely manner to ensure issue was resolved satisfactorily.

  • Answers the telephone; provides courteous, effective assistance to callers; takes and relays accurate, timely messages.

  • Checks the “Recruiter Line” on a daily basis and forwards the messages accordingly.

  • Supports Recruitment in tracking Nurse Competency Testing and Checklists, applications and system updates.

  • Manages all leads received from “Applicant Tracking Systems” as well as interdepartmental/intercompany referral leads (i.e. account managers, local offices etc.).

  • Interacts with all team members to constantly improve the submission turnaround time with client.

  • Assists in screening vendor candidate submissions and inputs/updates information in appropriate databases in a timely manner.

  • Assists in obtaining all travel needs and inputs information into the Travel Module.

  • Processes travel vendor confirmations in StaffRx for appropriate booking of assignment.

  • Process vendor candidates for eSAF.

  • Immediately communicates all issues related to the quality of care rendered by travel staff to the appropriate Hospital Account Manager.

  • Assist in providing client facilities and vendor partners with required documents and information for travelers currently on assignment and future starts.

  • Provides coverage for and supports Travel Administrative Assistant as necessary.

  • Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:

  • Excellent oral and written communication skills

  • Excellent organizational skills

  • Ability to multi-task, and handle multiple priorities

  • Ability to provide a high level of customer service

  • Ability to work well independently and within a team environment

  • Maintains working area and equipment in accordance with environmental and safety regulation

  • Must have knowledge of Microsoft Office such as Outlook, Word and Excel EDUCATION –High School Diploma or GED Equivalent required EXPERIENCE – At least 1-3 years clerical experience CERTIFICATE/LICENSE – None PHYSICAL DEMANDS/WORKING CONDITIONS

  • Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently

  • Requires prolonged sitting and some bending, stooping, and stretching.

  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. · Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound.

  • Requires normal range eyesight to record, prepare, and communicate appropriate reports.

  • Requires dexterity to type.

  • Work is performed in an office environment and involves frequent contact with staff and the public.

What qualifications you will need:

  • High School Graduate / GED

Are you looking for a healthcare career that offers opportunities for personal and professional growth? Look no further than HealthTrust Workforce Solutions. At HealthTrust, we believe that healthcare is all about people - those who provide it and those who receive it. As a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals, we are the largest managed services provider in the healthcare industry. With over 28,000 professionals placed in healthcare roles each year, we take pride in expanding skill sets, broadening career horizons, providing economic stability, and cultivating personal growth. Join us and pave the way for a fulfilling healthcare career.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Program Assistant Work from Home opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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