CASY-MSCCN Jobs

Working Title: Office & Admin Specialist

Job Class: Office and Administrative Specialist

Agency: Behavioral Health & Therapy Bd

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/25/2024

• Closing Date : 05/07/2024

• Hiring Agency/Seniority Unit : Behavioral Health & Therapy Bd / Bhv Hlth & Thrpy Bd - AFSCME

• Division/Unit : Behavioral Health & Therapy Bd

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $18.28 - $23.95 / hourly; $38,168 - $50,007 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : Behavioral Health & Therapy Bd

• FLSA Status : Nonexempt

• Telework Eligible : No

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

To perform the duties of administrative assistant for the Minnesota Board of Behavioral Health and Therapy (BBHT); to provide clerical and administrative support to the staff of the BBHT; to assist visitors with their questions by either answering general questions or directing the visitor to the appropriate staff or website; to route phone calls to appropriate staff, and/or take messages; to open and route incoming mail; to enter data into the licensing database; to prepare daily deposits (back-up), to assist in processing license applications and renewals, to assist BBHT staff with duties related to other regulatory requirements, including continuing education and complaint resolution; and to supply other general and routine office support as requested by the Executive Director.

Minimum Qualifications

• Keyboarding/typing skill, using Microsoft Word or equivalent software, sufficient to produce documents such as emails, memos, form letters and other correspondence in an efficient and timely manner

• Ability to use math to calculate and verify totals on reports, requisitions or bills, generate cash receipts, verify totals and prepare a daily deposit

• Customer service skills sufficient to: (1) perform the duties with politeness, respect, and interest in positive problem solving; (2) provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence; and (3) respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence)

• Skills in database management sufficient to enter and retrieve data and perform searches to find relevant information and generate a variety of up-to-date reports

• Knowledge of communication sufficient to: (1) read, explain, and interpret a variety of materials; (2) follow detailed instructions and explain complex processes to customers; and (3) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction

Preferred Qualifications

• Knowledge of licensure application process and forms sufficient to provide a general explanation to applicant inquiries regarding the licensure and regulatory processes

• Demonstrated ability to organize and prioritize tasks

• Ability to patiently listen to customers to the extent that the customers feel their concern has been taken seriously

• Knowledge of the Data Practices Act sufficient to understand what information may or may not be given to members of the public

• Experience operating standard office equipment such as a copier, scanner, fax, computer, and printer.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. This position requires successful completion of pre-employment reference checks.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.