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Burrell Behavioral Health Residential Coordinator Assistant in Springfield, Missouri

Job Description:

Job Title: Residential Coordinator Assistant

Location: Springfield, Missouri

Department: Recovery Services

Company: Preferred Family Healthcare

Employment Type: Full Time

Job Summary:Are you a passionate and dedicated individual looking to make a positive impact in the lives of clients/patients? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Preferred Family Healthcare as a Residential Coordinator Assistant!

As a Residential Coordinator Assistant, you'll be responsible for assisting the Clinical Team in assigned treatment procedures, supervising/monitoring clients/patients, modeling appropriate behavior, and providing a safe/therapeutic community. Our ideal candidate is passionate about client care, has strong communication and leadership skills, and the ability to work collaboratively.

Position Perks & Benefits:

  • Employee benefits package - health, dental, vision, retirement, life, & more**

  • Paid time off - 29 days per year including vacation & holiday pay

  • Mileage reimbursement - company paid for work functions requiring travel

  • Top-notch training - initial, ongoing, comprehensive, and supportive

  • Career mobility - advancement opportunities/promoting from within

  • Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

  • Oversee daily activities of clients/patients ensuring expectations and rules are adhered to communicating pertinent behaviors to treatment team.

  • Assist in orientation of client/patient population with regards to client rights and rules.

  • Adhere to all medication policies and work with trained Behavioral Health Technicians to ensure all medication policies are followed.

  • Document client activities occurring on shifts that are relevant to clients'/patients' progress or behavior.

  • Screen and monitor detoxification clients to ensure that safety and recovery needs are being met if applicable. Provide client transportation as needed.

  • Participate in new Behavioral Health Technician hiring – interview and selection.

  • Assist in training/orienting/Supervising Behavioral Health Technicians.

  • Provide and document supervision of direct reports on a regularly scheduled basis.

  • Facilitate Behavioral Health Technician meetings as scheduled.

  • Assist with Staff Schedules and provide coverage for vacant shifts.

  • Prepare or assist in preparation of group curricula and group education material.

  • Perform the duties of a Behavioral Health Technician.

  • Assist with crisis facilitating behavioral interventions in an effort to de-escalate crisis situations.

  • Ensure that information related to an unusual incident is collected and reported in adherence to PFH Policy.

  • Assure documentation is completed following State Regulatory/CARF standards, including all groups being entered for the shift, by the end of the shift.

  • Complete all mandatory trainings that are within the required time frame within State Regulatory/CARF Standards, obtaining 36 hours of training every 2 years.

  • Facilitate education or recreation groups as scheduled.

  • Complete Annual Evaluations for direct reports within designated time frame.

  • Demonstrates interest in long term and short term goals and objectives of the company.

  • Other duties as assigned by Clinical Supervisor, Residential Coordinator, Program Director, Vice President, or Executive Team member.

Supervisory Requirements:

  • Provide leadership and guidance in regards to Behavioral Health Technician responsibilities.

  • Take an active role in monitoring and identifying program issues/concerns.

  • Effectively communicate any changes within the department to ensure implementation and practice.

  • Reinforces team approach throughout functions and report pertinent information to immediate supervisor.

Education and/or Experience Qualifications:

  • Graduate from an accredited college or university with a Bachelor's Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR

  • High School education or General Equivalency Diploma; AND At least two (2) years responsible employment history.

  • At least one (1) year of supervisory responsibility is preferred.

Additional Qualifications:

  • Knowledge of confidentiality laws governing substance use disorder and mental health treatment; familiarity with HIPAA /42 CFR Part II.

  • Ability to establish rapport with client population.

  • Adept at verbal de-escalation techniques in response to crisis.

  • Skilled in multitasking, prioritizing tasks in regards to impact on client/patient population and overall programmatic functioning.

  • Demonstrate leadership ability

  • Ability to participate and contribute to curricula development.

  • Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

  • 200 locations

  • 4 states

  • 19 subsidiaries and/or affiliates

  • 5k+ employees

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