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TEKsystems Director, IT – End User Computing in Sioux Falls, South Dakota

Description:

TEKsystems is looking to bring in a fulltime Director of IT for End-user Computing. Will have a couple of managers reporting directly to this person which consist of handing laptop, desktop, end-user and operating system maintenance. Our client is currently breaking up this group within IT and want to have a support, build and deploy organization and a software organization and so want this director to help them evolve and craft that organization. Our client has been going through an M365 implementation and will be continuing to expand their usage so will be assisting with that.

Skills:

end user support, management skills

Additional Skills & Qualifications:

  • Strategic Leadership: Craft and execute comprehensive strategic plans for end user computing that synchronize with overarching organizational objectives.

  • Team Development: Direct and cultivate a team of end user computing specialists, fostering an environment of growth, collaboration, and innovation.

  • Technology Advancement: Proactively identify and integrate cutting-edge technologies and solutions to elevate productivity, fortify security, and enrich user engagement.

  • Infrastructure Oversight: Manage the development and sustained maintenance of robust end user computing infrastructures and support frameworks.

  • Security Governance: Supporting a Security-First mindset, champion stringent security protocols and compliance standards to safeguard against cyber threats and uphold data integrity.

  • Exemplary Support Services: Establish exemplary user support protocols to ensure swift and effective resolution of issues, enhancing user satisfaction, experience, and productivity.

  • Vendor Relations: Strategically manage vendor partnerships, ensuring adherence to service agreements and optimizing contractual benefits.

  • Financial Stewardship: Administer the budget for end user computing, prioritizing fiscal responsibility, accurate forecast and planning, and cost-effectiveness in resource allocation.

  • Interdepartmental Collaboration: Work seamlessly with other IT divisions and business units to ensure a cohesive technology ecosystem.

  • Innovation and Optimization: Lead initiatives focused on continuous improvement of processes and technologies to stay at the forefront of industry standards.

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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