CASY-MSCCN Jobs

Job Description :

As Customer Operation Leader, this role will be engaged with cross-category and functions to ensure we delight our customers` at service and uplift our service standards.

You will be responsible for:

• Lead APAC planning and logistic team to collaborate with customer supply chain so that better forecast customers` business planning and service expectation.

• Lead to build up the process of customer collaboration

• Lead performance management of case fill rate as well as SAMBC

• Represent the APAC supply to work with multi-function to maximize Diageo value on customer service.

To be successful in this role, you will need:

• Capability and experience in successfully leading change and transformation of processes

• Strong analytical skills and exceptional communication skills: verbal, written and presentation with the ability to clearly communicate and articulate complex situations in simple terms to enable stakeholder engagement and buy-in

• Strong interpersonal skills and the ability to influence and gain credibility with stakeholders across all levels

• Commercial acumen and pragmatic with the ability to take decisions that drive total-business value through creative solutions

• Resilient and able to work in an agile, fast-moving environment and to keep up with pace of change and prioritise according to business needs

• Can do broad strategic thinking as well as detailed hands-on execution

• Strong Planning and Logistic experience, and leading customer interfacing work.

• Proven track record of consistent performance and delivery in a challenging and fast-paced environment

Worker Type :

Regular

Primary Location:

Qianhai, Shenzhen City

Additional Locations :

Job Posting Start Date :

2024-04-24

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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