Job Information
AON Senior Core Administration Support Team Anaylst in Sheffield, United Kingdom
Senior core administration support analyst
Do you love data analysis?
Does finding solutions to data queries excite you?
If so, we have the ideal opportunity for you to work within our large, well-established Client Solutions team in Sheffield!
This is a hybrid role with the flexibility to work both virtually and from our Sheffield office
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Working as part of the Client Solutions team, you will be an integral part of delivering solutions to our existing Pensions Administration clients.
Producing and analysing data, reports as required for internal and external clients and requirements
Identifying solutions to resolve data queries.
Planning, prioritising and delivering assigned project activities for each client including reporting and additional information required for client meetings
Reviewing project tracker and making sure all daily, monthly and annual processes are completed
Participating actively in client catch-up calls and meetings as appropriate
Highlighting risks and errors to relevant parties as soon as possible, following risk management processes
Highlight areas of improvement in the team to increase effectiveness
Communicating with relevant parties using the appropriate means and language inc attending internal meetings/calls where required
Building strong relationships with client teams, client representatives and third-party providers
Achieving team and individual targets KPIs, SLAs, quality targets.
Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
Maintaining required technical knowledge and behavioural standards, especially all regulatory and statutory requirements
Having an awareness of the proportion of time spent on chargeable activities
Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks
Following processes and updating controls
Be responsible for personal compliance with Aon’s project management and approval procedures
How this opportunity is different
A hybrid mix of office based (50%) and home working (50%) means you get the best of both worlds! Working with an well-established team of twenty data analysts who have a wealth of pensions knowledge between them, ranging from three months to twenty plus years. You will initially work alongside a mentor, ensuring that you are well supported, enabling you to reach your full potential.
Skills and experience that will lead to success
Proficient with Microsoft Excel – intermediate to Advanced Excel skills
Pensions experience essential (DB,DC,LGPS)
Proficiency with MS Office applications
Excellent communication skills both verbal and written
Excellent attention to detail and ongoing commitment to provide ongoing quality
Experience of working in the Pensions service industry
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#LI-RC1
2540363
Senior core administration support analyst
Do you love data analysis?
Does finding solutions to data queries excite you?
If so, we have the ideal opportunity for you to work within our large, well-established Client Solutions team in Sheffield!
This is a hybrid role with the flexibility to work both virtually and from our Sheffield office
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Working as part of the Client Solutions team, you will be an integral part of delivering solutions to our existing Pensions Administration clients.
Producing and analysing data, reports as required for internal and external clients and requirements
Identifying solutions to resolve data queries.
Planning, prioritising and delivering assigned project activities for each client including reporting and additional information required for client meetings
Reviewing project tracker and making sure all daily, monthly and annual processes are completed
Participating actively in client catch-up calls and meetings as appropriate
Highlighting risks and errors to relevant parties as soon as possible, following risk management processes
Highlight areas of improvement in the team to increase effectiveness
Communicating with relevant parties using the appropriate means and language inc attending internal meetings/calls where required
Building strong relationships with client teams, client representatives and third-party providers
Achieving team and individual targets KPIs, SLAs, quality targets.
Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
Maintaining required technical knowledge and behavioural standards, especially all regulatory and statutory requirements
Having an awareness of the proportion of time spent on chargeable activities
Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks
Following processes and updating controls
Be responsible for personal compliance with Aon’s project management and approval procedures
How this opportunity is different
A hybrid mix of office based (50%) and home working (50%) means you get the best of both worlds! Working with an well-established team of twenty data analysts who have a wealth of pensions knowledge between them, ranging from three months to twenty plus years. You will initially work alongside a mentor, ensuring that you are well supported, enabling you to reach your full potential.
Skills and experience that will lead to success
Proficient with Microsoft Excel – intermediate to Advanced Excel skills
Pensions experience essential (DB,DC,LGPS)
Proficiency with MS Office applications
Excellent communication skills both verbal and written
Excellent attention to detail and ongoing commitment to provide ongoing quality
Experience of working in the Pensions service industry
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
#LI-RC1