CASY-MSCCN Jobs

This role supports the Claims Business Unit. The Claims Learning and Development Manager leads a team of professionals that design, develop, and deliver effective learning programs that support employee development and organizational goals. The role is responsible for collaborating with key stakeholders to evaluate learning needs, develop and implement training strategies, and measure the effectiveness of learning initiatives. The role ensures the integration of the Employer Value Proposition (EVP) and associated messaging in all relevant learning solutions and experiences. The role also develops and implements policies and procedures to ensure compliance with relevant policies, regulations, and industry standards. The Learning and Development Manager also manages resources effectively to maximize the impact of learning initiatives on employee development and organizational goals. Develops and implements a comprehensive learning strategy that aligns with the company's and/or business unit/segment's talent management and business objectives. Identifies learning needs through assessments and creates a roadmap for designing, delivering, and evaluating learning initiatives. Manages the design, development, implementation, and measurement of effective learning programs, including curriculum, training materials, instructional content, and resources, to address company-wide or business unit/segment learning needs. Ensures the integration of the Employer Value Proposition (EVP) and associated messaging in all relevant learning solutions and experiences to reinforce the organization's commitment to personal growth and development, providing a positive employee experience that reflects the values and culture of the organization. Accountable for the delivery of engaging and effective training sessions using a variety of methods, such as classroom training, virtual training, e-learning, and blended learning, to ensure that employees acquire the necessary knowledge and skills to perform their roles effectively. Implements processes to evaluate the effectiveness of learning programs, collecting, and analyzing data, gathering feedback from learners and stakeholders, and using insights to continuously improve learning initiatives to measure their impact on employee performance and organizational goals. Collaborates with key stakeholders, such as HR business partners, subject matter experts, and leaders, to understand business needs, align learning initiatives with organizational goals, and ensure that learning programs are integrated with other talent management efforts. Oversees learning solution effectiveness and adoption; identifies performance, trends, and opportunities. Gathers feedback regarding opportunities to drive continuous improvement. Manages the utilization of learning technologies, such as learning management systems (LMS), authoring tools, and other e-learning platforms, to design, deliver, and manage learning programs, track learner progress, and generate reports. Develops and implements policies and procedures to ensure compliance with relevant policies, regulations, and industry standards related to learning and development initiatives, data privacy, and intellectual property. Manages resources effectively to maximize the impact of learning initiatives on employee development and organizational goals, including vendor management, procurement, and cost optimization. Owns accountability for talent management and navigation of employee related issues that impact morale and work environment to ensure a high performing team including hiring and selection, succession planning, performance and compensation management, and employee development and career coaching, as required. Manages priorities and workload distribution and removes barriers that impede progress. 7+ years of experience in Organizational Learning and Development or related technical experience. Bachelor's degree in