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Nordstrom Sr Program Manager - Supply Chain Systems and Engineering - Seattle in Seattle, Washington

Job Description

If you like driving change and delivering measurable value to an organization – this is an exciting and challenging time to be a part of the Nordstrom Supply Chain. This Sr. Program Manager is driving key investments in the Nordstrom Supply Chain setting the standard for our operating philosophy moving forward. Specifically, this role is focused on the delivery of our next generation Warehouse Management System (WMS). This person partners manages complexity while working with cross functional internal and external stakeholders to see that the project is launched, managed and deployed consistently using the agreed standard project management methodology.

A day in the life…

  • Drive and own a highly complex, highly cross-functional, project using standardized processes and methodology

  • Develop and drive adherence to project/program reporting structure across leaders at all levels of the organization

  • Responsible for the delivery of a program to the specification across all internal and external partners.

  • Translate delivery milestones and budget details aligned to scope from supporting partners into a single managed integrated view to achieve program objectives and maintain program discipline

  • Develop framework, in partnership with finance and operations, to ensure ROI is achieved

  • Create program updates across multiple leadership levels—direct program updates to Executive Team level

  • Assess, manage, resolve and escalate risks and issues. Facilitate communication clearly and concisely across stakeholder teams, providing transparency to milestones and needs

  • Train and mentor team members on solutions and best practice in support of continuous improvement

  • Govern scope change to ensure business processes, system, and/or equipment solutions deliver customer value and is value-accretive

  • Facilitate and manage all aspects of design, build, testing, and other implementation work streams for stability and scale

  • Ensure business requirements, KPI’s, business objectives/success measures are achieved and/or framework to detect, track, action are in place

  • Deliver/continuously improve standardized project documentation, template, framework to support

  • implementations

  • This position may be required to perform other related duties as assigned

  • Travel required 25%+

You own this if you have…

  • Bachelor’s degree in supply chain, engineering, information systems or similar field

  • 8+ years of progressive project management and project execution experience. This position requires a high degree of project execution knowledge

  • Minimum 4+ years technical experience working with supply chain systems (warehouse management, transportation management, order management, ERP etc.)

  • Proven experience delivering large scale, enterprise projects, that include implementing new systems. Ability to drive cross functional alignment to achieve project business case.

  • Unique ability to review and accept complete cross functional requirements and manage delivery to those requirements with internal and external partners for successful deployment for scope, timeline and budget

  • Excellent communication and interpersonal skills with the ability to interact with and influence leaders at all levels

  • Supply chain expertise in retail or consumer goods preferred; with specific focus on logistics and distribution, fulfillment, manufacturing, or store operations and understanding of industry dynamics

  • Ideally certified in project management disciplines (Project Management Professional – PMP) or demonstrated like experiences

  • Superior organizational and problem-solving skill

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $90,000 - $175,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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