CASY-MSCCN Jobs

Description

Amazon Prime aims to become Earth’s most engaging, satisfying, and loved paid membership program. The Prime program delivers extraordinary value and convenience - including fast free shipping, unlimited access to Prime Video, Amazon Music Prime, Prime Gaming, and exclusive access to content and merchandise. Amazon Prime members are at the heart of Amazon’s tremendous growth. At the core of Prime’s success are products we are building to grow the customer base.

We are looking for a highly creative, results-oriented Senior Product Manager- Technical to lead Member Integrity charter. The key day to day responsibility of this role includes building optimal screenings experiences for the new members leveraging ML/AI based signals, while ensuring high bar on the overall member signup and early tenure experience.

This position will enjoy a high amount of autonomy and will act as a single threaded leader. You will get to define the charter (three-year plan), and lead ideation, design, development, and ongoing management of Prime payments strategy. This role is inherently cross-functional and requires you to closely work with engineering, project management, design, finance, legal, content optimization, and executive teams to enhance the Prime member experience. This role will also work closely with country and regional operating teams to address growth opportunities and challenges worldwide. If you are looking for a highly strategic and visible role with needle-moving business impact, and passionate about inventing on behalf of our customers, this position is for you.

This role will also require excellent written and oral communication skills, data-driven analyses and insights, excellent business judgment, strong interpersonal skills to influence broad stakeholder groups, and a passion for building excellent products and customer experiences. You must be able to thrive and succeed in an entrepreneurial, cross-functional, highly matrixed environment. This role offers an exciting opportunity to work with a diverse set of stakeholders and senior leaders across Amazon to create and drive the strategic vision for WW Prime member growth.

We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

Key job responsibilities

1. Deliver a three-year vision for the global Prime payment failure recovery charter.

2. Develop product and solution requirements, launch new experiences and use-cases, and lead expansion of existing use-cases to global locales

3. Collaborate with the WW product teams to prioritize and launch new capabilities, identify overlaps/synergies, and build a joint global roadmap

4. Develop/socialize customer insights and market trends closely to anticipate challenges and opportunities

5. Monitor and report on key performance indicators, surfacing key trends/insights early and providing data-driven recommendations

A day in the life

a) Improve new member funnel owning and building Prime screening capabilities and customer experiences

b) Scale and deliver these experiences across the 24 countries Prime operates in.

c) Audit key metrics and draw insights to gain roadmap prioritization and drive alignment with senior leadership.

c) Partner closely with Prime Payment Tech and other Prime and non-Prime engineering teams to develop scalable capabilities that serve Prime.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• Bachelor's degree

• 5+ years of product or program management, product marketing, business development or technology experience

• 5+ years of technical product or program management experience

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Master's degree

• Proven ability to communicate persuasively and to influence others, particularly amongst senior stakeholders

• Experienced in building products leveraging ML / AI based models.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.