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As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. As an event professional, it’s a playground of possibilities like you’ve never seen before. A blank canvas and sanctuary of lagoon sands and lush grounds, paving the way for unique event spaces bursting with that inimitable “wow” factor all inspired by the vibrancy of Sanctuary Cove.

At InterContinental Sanctuary Cove Resort we are looking for Conference & Event Services Manager to lead our Events Team.

Your day-to-day

• Manage the Event Service operation to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.

• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

• The moment a guest arrives at one of our events, they walk into a genuinely memorable experience. And in this key pivotal role reporting to the Assistant Food & Beverage Manager, you will work closely with the event planning team to ensure the smooth and efficient service of event operations.

• Co-ordinating the day to day operations of the events space to achieve set financial and guest experience targets.

• You will also be responsible for coaching, developing and motivating colleagues, promoting a positive team culture where our colleagues are driven and empowered to deliver a guest experience that is unique, brining the brand to life.

• Work across multiple outlets within the food & beverage operation, aiming to exceed monthly targets and demonstrate a great understanding of the importance of effective rostering, payroll, company policies, and OH&S standards.

• You will also support the Resort’s responsible business priorities around our community and environmental initiatives.

• Collaborate and attend meetings with other departments, ensuring communication and implementation of outcomes flow through to the team and reflect company standards

The ideal candidate must have;

• Bachelor’s degree/higher education qualification/equivalent in Hotel Management, culinary arts, or related field plus 4+ years of related experience, including management experience.

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Responsible Service of Alcohol certification

• Safe Food Handling certification

• Problem solving, reasoning, motivating, organizational and training abilities.

• Leadership Skills & Hands-on approach.

• Please note there are physical requirements to the position

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :

• Paid birthday leave

• Hotel perks like accommodation and food & beverage discounts

• Enhanced parental leave

• Proactive health days and flexible work options.

• Your career journey will be supported through our lifelong development program

• IHG Career Milestone celebrations

• Transfer of entitlements as you move and grow with IHG.

• Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com

Follow us on Instagram and Facebook- @intercontinentalsanctuarycove

Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/

You must have full working rights in Australia

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.